Where have site reviews gone?

ScreenNameB73802CC24 replied on 17/09/2022 08:50

Posted on 17/09/2022 08:50

Trying to use the website to find reviews for CLs. Before the “upgrade” to the site, it seemed easy to search by map and quickly check out a few different sites, read reviews, compare price and then contact the CL and book. Now the map moving is slow and clunky, the prices aren’t shown, I can’t see reviews anymore? Any tips?

eurortraveller replied on 17/09/2022 08:58

Posted on 17/09/2022 08:50 by ScreenNameB73802CC24

Trying to use the website to find reviews for CLs. Before the “upgrade” to the site, it seemed easy to search by map and quickly check out a few different sites, read reviews, compare price and then contact the CL and book. Now the map moving is slow and clunky, the prices aren’t shown, I can’t see reviews anymore? Any tips?

Posted on 17/09/2022 08:58

All reviews still there on my I pad. What kit are you using?

SussexStorm replied on 20/09/2022 09:07

Posted on 20/09/2022 09:07

I can't see the reviews either, or how to leave one.  And a filter for serviced pitches would have been useful!!

 

Takethedogalong replied on 20/09/2022 12:10

Posted on 20/09/2022 12:10

Here’s the long winded sequence I found to get into individual CLs, and bring up reviews. It’s the best method at the moment

Easiest via website…. Avoid the book button at all times.

Find a UK Campsite

Scroll down to Countries, click on a Country

Choose a County

Choose a Town

Choose a CL

Try and avoid that book button at all times. It’s the only way to see the prices. There isn’t a price filter on the booking page, although I think the map might show them. But the map is 🤬🤬 doesn’t work properly.

SearchforSites is just so much better. 

DavidKlyne replied on 20/09/2022 16:04

Posted on 20/09/2022 16:04

As someone who generally has a look through the days new reviews there doesn't seem to be any shortage of them so many members are finding their way to place a review?

David

JohnM20 replied on 20/09/2022 17:08

Posted on 20/09/2022 16:04 by DavidKlyne

As someone who generally has a look through the days new reviews there doesn't seem to be any shortage of them so many members are finding their way to place a review?

David

Posted on 20/09/2022 17:08

How do you write a review about a CL, David. I can't immediately see a way to do it. I was wanting to write a review about a CL that we have recently visited to advise others that the description on line and in the club hand book is quite incorrect.

The CL is Ty Cerrig near Dolgellau. The first point to note is that there are 3 hard standings, the surfaces of which is made up of slate cobbles of up to 50mm dia. It makes using a motor mover with the jockey wheel on the ground quite difficult. The H/Ss are positioned at right angles to each other meaning that the corners of outfits are very close together on two of them.  All the pitches, grass or H/S need levelling blocks although there is a supply provided.

The description of the site states that there is a water tap at each pitch. There is not, there is only three taps with only one that may be considered to be exclusive to that pitch. I think it ought to be pointed out that the water supply is a private one. After heavy rain one day the water was quite brown. When I mentioned this to the owner she claimed it was perfectly safe, it was filtered and UV treated but I think some people may like to know that it isn't mains water.

Television is claimed to be good. Wrong. There is no television signal via an aerial. The owners have provided a Freesat dish with connections at each EHU and a Freesat decoder box provided. The only problem is that there isn't enough equipment to go around especially when there are more than five outfits on site. Our first night, (without TV), there were seven outfits and the owner said quite openly that she always overbooks in case of no-shows. The club website and the handbook claim that there is WiFi. We didn't need it but a neighbour, who did need it, claimed they could find no signal at all.

The loo emptying point is quite the strangest I've come across. It is an adjacent paddock occupied by five sheep (rams). Bolted onto the top of a piece of pipe about 18" in diameter let into the ground is a top from a garden incinerator with the 4" diameter chimney pointing upwards. One has to try to direct the contents of the cassette into this 4" hole, hopefully without spilling anything. Not an easy job. There is a long hosepipe next to the point to allow a swill down but this is also needed for the cassette which, if of the wheeled variety, picks up sheep droppings on the way to the point.

It is also claimed there is a picnic area with a photo shown on the website. I don't know where the area is as it certainly isn't on the CL although there is a picnic table at the side of the main access drive but not the one shown.

Course and game fishing is claimed to be on site. Again I don't know where this is. There is only a small stream running at the side of the CL which I was told by the owner, John, that there used to be a few trout in it but he believed they were long since gone. He used to fish for them as a boy but he is now 75.

Just on a final note, I fully accept and quite enjoy normal farm noises when camped at a farm but each morning we were not only woken at about 5.30am by a cockerel in the next paddock but also a number of farm dogs that barked incessantly for hours on end.  At the other end of the CL there is another farm that trains sheepdogs. They also do bark quite a lot but only at feeding time, about 7.00am and again about 5.30.

Had I known that the description was quite incorrect for what is quite an expensive CL I don't think I would have booked it. The question is, aren't CLs inspected by the CaMC and checked that descriptions match the realities.

brue replied on 20/09/2022 17:39

Posted on 20/09/2022 16:04 by DavidKlyne

As someone who generally has a look through the days new reviews there doesn't seem to be any shortage of them so many members are finding their way to place a review?

David

Posted on 20/09/2022 17:39

I think it's best if people forget about the new booking system if they want to browse sites and Cls. Just go into UK sites, click on  CLS, find a county etc find a nearby town and the CLs are still there with all the details and reviews. Later on I presume there will be better links on the new system but at present just use the old version, avoid the booking area until it's up to scratch.

Add reviews via the "old route." smile

Takethedogalong replied on 20/09/2022 18:15

Posted on 20/09/2022 18:15

Totally agree brue. It’s a bit long winded getting in now, but if you avoid that red Book Now button, it’s not too bad to get to the CLs, although you need a decent geographical knowledge of the UK. Once you get to a CL in a place you like, you can scroll down to the bottom of a CL page to see what else might be nearby, although it’s as the crow flies, not as the Motorhome meanders!

John, to add a review, get to the CL page as described in my earlier post, click on read more reviews, then use the “review this site” link. Here’s a link

https://www.caravanclub.co.uk/certificated-locations/wales/gwynedd/dolgellau/ty-cerrig/

Don’t forget, you only have so long to write a review, otherwise you are timed out.

Ps, that actually looks a nice CL, a possible for us certainly👍😁

sainsworth replied on 20/09/2022 19:31

Posted on 20/09/2022 19:31

I was struggling on the app to find cl sites in a region. I then went on my tablet on the main page and clicked search button and put in West Sussex cl. It then brought the old pages up with all the cl sites including reviews. Hope this helps other people browsing for sites.

DavidKlyne replied on 20/09/2022 19:50

Posted on 20/09/2022 18:15 by Takethedogalong

Totally agree brue. It’s a bit long winded getting in now, but if you avoid that red Book Now button, it’s not too bad to get to the CLs, although you need a decent geographical knowledge of the UK. Once you get to a CL in a place you like, you can scroll down to the bottom of a CL page to see what else might be nearby, although it’s as the crow flies, not as the Motorhome meanders!

John, to add a review, get to the CL page as described in my earlier post, click on read more reviews, then use the “review this site” link. Here’s a link

https://www.caravanclub.co.uk/certificated-locations/wales/gwynedd/dolgellau/ty-cerrig/

Don’t forget, you only have so long to write a review, otherwise you are timed out.

Ps, that actually looks a nice CL, a possible for us certainly👍😁

Posted on 20/09/2022 19:50

TDA

That is exactly the link I found by just putting the name of the CL into the search box, top right of webpage. 

I am not sure the the time out is still in place? John could of course just cut and paste what he has written in this thread which would only take a few seconds?

David

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