Loosing More CLs, why?

nelliethehooker replied on 19/01/2017 20:23

Posted on 19/01/2017 20:23

Prior to the new year there were 3 months when the number of new CL's exceeded the number that had closed, however the reverse is the case in the January magazine with 4 new sites but the closure of 12. Could this be because of the lack of support from HO for CL's that is now becoming apparent from the way that the new web site is treating them?

 

EmblemVilla replied on 05/06/2017 12:06

Posted on 05/06/2017 12:06

Thank you folks for the advice, l shall be investigating further. Just to add though. As this is a members only club, and we CL owners are to invite these members to our locations, and then ask hopefully for a favourable review. Surely the club should have to ask for your permission to remove your reviews, providing they are appropriately written? I'm probably getting away from the point of this particular post, but for me, in my third season of CL ownership, I have to say, we need all the help we can get, and I speak from what I hear and see.EV

nelliethehooker replied on 05/06/2017 21:44

Posted on 05/06/2017 21:44

Well said EV. Just keep plugging your site at every opportunity. Why not add a web page, or at least your e-mail address to each of your posts. Should you decide to advertise in UKCampsite  you can then ask visitors to post their reviews there.

ihatew0rk replied on 07/06/2017 20:43

Posted on 07/06/2017 20:43

As a new member returning to caravanning we i tend to use cl's twice a month as don't like the idea of large sites for 2 nights at a time.

My experience so far, why would you not put photos of your site online? I certainly wouldn't book anywhere that either doesn't have photos or a website.

I emailed a mixture of 3 cl's and 1 small site attached to a pub, guess which 1 replied and guess where we went for the wekend?

My advice would be, build a basic website with online booking and take payment online, cancellations no longer a problem. At least reply to emails, it's common sense and courtesy.

briantimber replied on 07/06/2017 21:14

Posted on 07/06/2017 21:14

Like TDA and NTH, I also lost in excess of Thirty (30) reviews due to the incompetence of the IT dept, as a consequence, I no longer post reviews on this forum as I don't appreciate the flippant attitude displayed by the club towards their CL network.

Instead, I post reviews elsewhere, where my opinions are appreciated.

replied on 07/06/2017 22:11

Posted on 07/06/2017 22:11

Easy to build a simple free website. Here is a free one that I built lomg ago when running a singles group for 12 years or so. We would drop some local fliers with the web addy if we wanted a few more members. We are now just a group of friends as I am away a lot wink.

Very basic but people were able to contact me via it. The link for contact is no longer current.

https://sites.google.com/site/friendsnearby/home

DavidKlyne replied on 08/06/2017 15:37

Posted on 08/06/2017 15:37

Surely this refusal to post reviews on the Club's website is a bit self defeating? I would have thought that if you all have the interests of maintaining the survival of CL's really at heart you need to swallow any pride involved or get rid of any anger at the Club and get those reviews posted so that members looking to use CL's, perhaps for the first time, have something to make a judgement from. Some of you say that you post reviews elsewhere, which is fine, but unless you tell us where you post them what use is that to those members that don't look beyond the Club's website. I can understand that there is annoyance about older reviews being Deleted User. There may be a logical explanation to this, although it would have been good to know the reasoning. Maybe there is the opportunity to have some or all of those reviews restored but with current progress on things of equal or greater importance that could be a long way off. I would have thought it was in everyone's interest to post reviews here regardless of what has happened in the past. Let's start rebuilding the database. Am I being unreasonable?

David

moulesy replied on 08/06/2017 17:45

Posted on 08/06/2017 17:45

I agree entirely with you David. I am much more likely to leave a review on here for CLs than other sites. We've been on two in recent weeks - both had 2 or 3 others when we were staying. I keep checking if anyone has reviewed them since, but nothing there! Why?

BTW, I also make a point of emailing the owners after our stay to thank them. Do others do that too? 

N1805 replied on 08/06/2017 18:19

Posted on 08/06/2017 18:19

David - Not unreasonable at all but a positive forward thinking approach.  

HelenandTrevor replied on 08/06/2017 19:29

Posted on 08/06/2017 19:29

I agree too, David, I leave reviews for the CL'S we visit,  it can't help the CL if people don't leave reviews on the website as it's probably the first place people including me look.

nelliethehooker replied on 08/06/2017 20:10

Posted on 08/06/2017 20:10

Having lost over 50% of the the reviews that I've done I feel that we who do regularly post reviews are not appreciated by the CC's HO, so I post a lot less frequently than I did. I certainly won't post a review of a club site any more and stick to the CLs that I feel are either worth the effort because they are either very good and deserve the plug, or very poor, IMO, so warning other CL users.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook