Is it a club or are we just paying members?

ScreenNameA4C43ED3A8 replied on 27/08/2017 17:28

Posted on 27/08/2017 17:28

My interpretation of a club is that the club and its members help each other out. I have been members of many clubs, a cycling club, a climbing club and the Caravan Club are just a few.

As a cyclist I have stopped to help others with mechanical's or punctures, as a climber I have helped injured walkers or those lost in poor weather and as a Caravan Club member I have helped other members when I can, including replacing a broken clutch cable in an elderly members tow car as he had no breakdown cover.

This to me is all part of being a member of a "Club".

So in my moment of need due to the hot water and heating failing on my 2015 Swift Corniche caravan, whilst stopping on a CL during this bank Holiday Weekend I thought, I know, I'm a member of a club they can help me out.

So I called Penrhos Caravan Club Site, Brynteg, Anglesey ( the nearest club site with facilities) to ask, as a club member, would you mind if my wife and myself came to your site to use your showers on just one occasion, and of course we would pay a suitable fee, whilst we are trying to sort an engineer (with some difficulty as its a BH weekend, and on going warranty issues with Swift) to repair our Truma heater.

The Warden I spoke to, whilst very polite explained that no we can't use their facilities, as it is against the rules and only members booked in to stay on the site can use the facilities.

This is in now way a criticism of the Warden as if they're the rules then so be it. However are the rules created by the Club and its Committee so strict that wardens are not allowed to use some personal judgement based on individual circumstances to help members out?

As I sit and type this post there is a banner on the right hand side of the page with the statement "Our Guide to Club Together".

The quote below is from the Caravan Club website.

"One of the reasons we’re making these changes is to better reflect our broadening membership; embracing our diversity and reinforcing our sense of community."

Are we clubbing together, reinforcing our sense of community or are we just paying members who get access to your facilities when we hand over the cash, because to me it doesn't really feel like a club. 

Your Thoughts please.

Jeff Lloyd

Moderator Comment :-

Jeff I am not quite sure this fits into the remit of stories so I have moved it to Club Membership in the discussion area

Cornersteady replied on 28/08/2017 12:25

Posted on 28/08/2017 11:19 by young thomas
yes, K, tis still the 'Caravan Club' and best not forget it.... CC has little idea of how MHs tour and why their needs are different, however the 'establishment' thinks they are caravans with engines and from that starting position we havent a hope of ever being able to use the club in the ways folk do where 'les differences' are understood. we use the CC to get our ferry tickets (and access to CLs) but (apart from a few nights a year) we dont use CC sites much as they generally offer too much of what we dont want (showers, ehu....) and not enough of what we do (no bookings, cheaper site options, better MHSP, variable arrival times)..... however, we understand all this and make use of the club accordingly. asking for any 'service' away from the 'rules' and the club has no way of dealing with the request....they cant do flexible....so, unfortunately 'computer (CC) says No......'

Posted on 28/08/2017 12:25

as you said to a poster the other day BB, you have forgotten to write IMHO (or are your opinions facts and you're not humble - just a joke there BBwink)

Clubs sites seem to attract many motor homes and it's probably now approaching two fifths to half the units on site but I suppose as you: dont use CC sites much then you may not have noticed this?

also together with the fact that the significant number of new members since the rebrand being 50% motor homes I would say, IMHO, of course that the club does indeed have a very good idea of how motor homes tour and how to attract them? Unless of course these new people aren't 'savvy' (I remember you used that once to describe those using club sites?) enough to know otherwise.

have a nice trip over there

PS I realise this is probably a rhetorical post and I did promise myself to stop asking rhetorical questions, as what's the point?

DavidKlyne replied on 28/08/2017 12:37

Posted on 28/08/2017 12:37

I just wonder how many of us would feel we had been let down by the Club in the same circumstances? Personally it wouldn't occur to me to expect to use the showers on a site I was not staying on. The OP has been a member of the Club for several years so he can't claim not to know what is and what is not allowed on Club sites. It is also unfair to expect the wardens to use a discretion they don't have to allow what they are requesting.  Now if the OP is proposing that the Club should offer this service I see nothing wrong with that but he has to make a case directly to Club Management to get that changed. 

David

compass362 replied on 28/08/2017 14:01

Posted on 28/08/2017 12:37 by DavidKlyne

I just wonder how many of us would feel we had been let down by the Club in the same circumstances? Personally it wouldn't occur to me to expect to use the showers on a site I was not staying on. The OP has been a member of the Club for several years so he can't claim not to know what is and what is not allowed on Club sites. It is also unfair to expect the wardens to use a discretion they don't have to allow what they are requesting.  Now if the OP is proposing that the Club should offer this service I see nothing wrong with that but he has to make a case directly to Club Management to get that changed. 

David

Posted on 28/08/2017 14:01

+1😇  If & it's a big if , the service did ever become available to club members , it wouldn't be free as someone as just indicated in a previous post.

Cloud cuckoo land .....me thinks  ðŸ˜œ

moulesy replied on 28/08/2017 14:49

Posted on 28/08/2017 11:19 by young thomas
yes, K, tis still the 'Caravan Club' and best not forget it.... CC has little idea of how MHs tour and why their needs are different, however the 'establishment' thinks they are caravans with engines and from that starting position we havent a hope of ever being able to use the club in the ways folk do where 'les differences' are understood. we use the CC to get our ferry tickets (and access to CLs) but (apart from a few nights a year) we dont use CC sites much as they generally offer too much of what we dont want (showers, ehu....) and not enough of what we do (no bookings, cheaper site options, better MHSP, variable arrival times)..... however, we understand all this and make use of the club accordingly. asking for any 'service' away from the 'rules' and the club has no way of dealing with the request....they cant do flexible....so, unfortunately 'computer (CC) says No......'

Posted on 28/08/2017 14:49

I think your second sentence might more accurately say ".... how our MH tours and why our needs are different.." BB since the huge number of MHers we've seen on our two visits to club site this year appear to be more than content with what the club offers them! wink

Navigateur replied on 28/08/2017 15:03

Posted on 28/08/2017 15:03

I wonder if it is time to start a new club. 

This would be a real "Club" that was open to those "members" of The Caravan and Whateverelse Club who wanted to join.  No fees, no committees - just a willingness to be friendly to and help others in the same new Club. Perhaps a member might volunteer to make and sell window stickers - just so we could see who was NOT in the new Club.

It could be called "The Caravan Club Members' Club"!

young thomas replied on 28/08/2017 15:08

Posted on 28/08/2017 15:08

'one' really has to be careful what gets put in writing, these days...

however, its refreshing (in this 35 deg lovely day nr Rennes as we break for a late luncheon) to note that CT's level of pedantry is right up there with the bestwink

IMHO, of coursesmile

Bonjour, toutes les mondeswink

ScreenNameA4C43ED3A8 replied on 28/08/2017 15:11

Posted on 28/08/2017 15:11

Thank you for the comments and I see some of you get my point.

In reply yes we can boil a kettle which is what we have done for the last three nights. No we are not new campers we have been members for nearly 17 years and were camping for many years before that.

I am not afraid of a little hardship and have bathed in mountain lakes and rivers.

This post was not about can we regularly use site facilities when not booked onto a site, it was about the what we as users, understand being a member of a "club" stood for.

I will continue to pay my membership to access the facilities and expect nothing more.

Thanks again for your thoughts.

Fisherman replied on 28/08/2017 15:25

Posted on 28/08/2017 15:25

Not a club. Its an organisation that now seems to be run for the benefit of the employees with us the customers as a nuisance. High salaried employees looking after their own interest and with a penchant for non essential issues, ignoring the  basics.

Cornersteady replied on 28/08/2017 15:45

Posted on 28/08/2017 15:08 by young thomas

'one' really has to be careful what gets put in writing, these days...

however, its refreshing (in this 35 deg lovely day nr Rennes as we break for a late luncheon) to note that CT's level of pedantry is right up there with the bestwink

IMHO, of coursesmile

Bonjour, toutes les mondeswink

Posted on 28/08/2017 15:45

enjoy your time away BB, heard you had a few problems boarding? sorry about that, hope Ian wasn't behind you in the queuesmile

moulesy replied on 28/08/2017 15:54

Posted on 28/08/2017 15:08 by young thomas

'one' really has to be careful what gets put in writing, these days...

however, its refreshing (in this 35 deg lovely day nr Rennes as we break for a late luncheon) to note that CT's level of pedantry is right up there with the bestwink

IMHO, of coursesmile

Bonjour, toutes les mondeswink

Posted on 28/08/2017 15:54

You're a real trooper, BB!

First day on holiday, not 12 hours into the journey,   stopping for a late lunch in glorious sunshine and you still have time to check in on CT. Mrs BB must be such a patient woman! wink

Enjoy your "vacances en France" - keep in touch. smile 

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook