Is it a club or are we just paying members?

ScreenNameA4C43ED3A8 replied on 27/08/2017 17:28

Posted on 27/08/2017 17:28

My interpretation of a club is that the club and its members help each other out. I have been members of many clubs, a cycling club, a climbing club and the Caravan Club are just a few.

As a cyclist I have stopped to help others with mechanical's or punctures, as a climber I have helped injured walkers or those lost in poor weather and as a Caravan Club member I have helped other members when I can, including replacing a broken clutch cable in an elderly members tow car as he had no breakdown cover.

This to me is all part of being a member of a "Club".

So in my moment of need due to the hot water and heating failing on my 2015 Swift Corniche caravan, whilst stopping on a CL during this bank Holiday Weekend I thought, I know, I'm a member of a club they can help me out.

So I called Penrhos Caravan Club Site, Brynteg, Anglesey ( the nearest club site with facilities) to ask, as a club member, would you mind if my wife and myself came to your site to use your showers on just one occasion, and of course we would pay a suitable fee, whilst we are trying to sort an engineer (with some difficulty as its a BH weekend, and on going warranty issues with Swift) to repair our Truma heater.

The Warden I spoke to, whilst very polite explained that no we can't use their facilities, as it is against the rules and only members booked in to stay on the site can use the facilities.

This is in now way a criticism of the Warden as if they're the rules then so be it. However are the rules created by the Club and its Committee so strict that wardens are not allowed to use some personal judgement based on individual circumstances to help members out?

As I sit and type this post there is a banner on the right hand side of the page with the statement "Our Guide to Club Together".

The quote below is from the Caravan Club website.

"One of the reasons we’re making these changes is to better reflect our broadening membership; embracing our diversity and reinforcing our sense of community."

Are we clubbing together, reinforcing our sense of community or are we just paying members who get access to your facilities when we hand over the cash, because to me it doesn't really feel like a club. 

Your Thoughts please.

Jeff Lloyd

Moderator Comment :-

Jeff I am not quite sure this fits into the remit of stories so I have moved it to Club Membership in the discussion area

replied on 28/08/2017 07:20

Posted on 27/08/2017 19:09 by huskydog

My first thought if in that situation would be to boil a kettle on the gas hob ,and secondly just get on with my stay ,what would you do (OP) If you had had a power cut when at home ???

Posted on 28/08/2017 07:20

By coincidence I was in a similar situation in June last year whilst also staying on Anglesey. I could not use my water system due to a leak and was staying at non facility Cae Mawr. We had a four days left before moving and, as there did not appear to be much in the way of caravan parts suppliers on Anglesey decided to leave the repair until the next stop at Bromyard Downs.

I did consider moving to the Penrhos Site as it is only a few miles up the road from Cae Mawr. I did not consider asking to use their facilities whilst staying on the non facility site at Cae Mawr. We have plenty of space in the washroom and simply made do with a strip down wash instead of a shower. 

Did the OP not consider moving onto the Penrhos site? 

Rocky 2 buckets replied on 28/08/2017 07:41

Posted on 28/08/2017 07:41

I understand your ire as you are approaching the C&MC as a Member of 'true' clubs that are set up to offer & get what you expect. The C&MC are a 'club lite' in that respect you are a member but only get what are in the strict rules, so you are just a paying member I'm afraidfrown once you accept you are a 'cash cow' you will then be able to enjoy your membership. Sorry but these are the cold hard facts. It would help everyone if the C&MC dropped the 'club' bit of the name & replaced it with 'organisation'

The Caravan and Motorhome club-no☹️

The Caravan and Motorhome organisation-yes👍🏻

BernardinTring replied on 28/08/2017 08:28

Posted on 28/08/2017 08:28

I don't want to enter into the pro's and con's of the actual issue and I acknowledge the Bank Holiday problem, but thought the following might be of practical assistance to you

I too had a problem when on Penhros a few weeks ago, battery charger failed. Whilst I did not call him, a fellow member with van difficulties had and whilst on site I intercepted him on his visit.

Details are:- Mobile repairer WCS Williams Caravan Service, The Old Police Station, Cemaes Bay, Anglesey, LL67 0LD Tele: 01407 711169 or mobile 07900193100.

I have absolutely no hesitation in making a recommendation, he really did know his stuff and the charge was I thought reasonable. He actually had the part on his van. Coachman had a six to weight week supply window!!

Whether he will come out to you and when is of course is a different matter.

Hope the above helps.

Bernard in Tring

Oneputt replied on 28/08/2017 08:50

Posted on 28/08/2017 08:50

Its a club in name only, the reality it is a limited company and commercially driven and has absolutely no interest in the individual 'member' unless they are buying the club products. No different to many other commercial organisation.  Until the club is hit in the pocket nothing will change

Dickdastardly1 replied on 28/08/2017 09:48

Posted on 28/08/2017 09:48

Go to a butchers and buy some steak, take your steak along with your salad to a resturant and ask them to cook it for you and offer to pay a nominal fee..

replied on 28/08/2017 09:56

Posted on 28/08/2017 09:56

Surely, as a CC member, you could just walk onto the nearest club site when somebody has their barbecue going and ask the fellow club member to pop it on the grill as a favour. Maybe if you play at a golf club and forget your clubs you could just borrow odd clubs form passing members. The possibilities are limited. 

I read that some who live in vans etc in some of the American cities take out a gymn membership to enable them to use shower and toilet facilities. £49 a year for a CC membership might be a cheaper option laughing

eurortraveller replied on 28/08/2017 10:39

Posted on 28/08/2017 09:48 by Dickdastardly1

Go to a butchers and buy some steak, take your steak along with your salad to a resturant and ask them to cook it for you and offer to pay a nominal fee..

Posted on 28/08/2017 10:39

The butcher and the restaurant don't pretend to be a Club. CaMC should stop pretending too. 

Kennine replied on 28/08/2017 10:47

Posted on 28/08/2017 10:47

THe CMC ceased to be a proper club many years ago. It is a multi million pound retailer of goods and services relating to the leisure industry. There is nothing wrong with that, the CMC is successful at what they do.

I see nothing wrong with the CMC adding value to their income by allowing M/Homes to call in to fill and empty their tanks for a fee.

Unfortunately there are still too many elderly caravanners who are against motorhomes using "Their" CMC sites, This can be seen by the huge negative response to including "Motorhomes" to the company name.   

K

young thomas replied on 28/08/2017 11:19

Posted on 28/08/2017 11:19

yes, K, tis still the 'Caravan Club' and best not forget it.... CC has little idea of how MHs tour and why their needs are different, however the 'establishment' thinks they are caravans with engines and from that starting position we havent a hope of ever being able to use the club in the ways folk do where 'les differences' are understood. we use the CC to get our ferry tickets (and access to CLs) but (apart from a few nights a year) we dont use CC sites much as they generally offer too much of what we dont want (showers, ehu....) and not enough of what we do (no bookings, cheaper site options, better MHSP, variable arrival times)..... however, we understand all this and make use of the club accordingly. asking for any 'service' away from the 'rules' and the club has no way of dealing with the request....they cant do flexible....so, unfortunately 'computer (CC) says No......'

Tammygirl replied on 28/08/2017 11:51

Posted on 28/08/2017 11:51

I feel for the OP, it was not an unreasonable request and I feel sure the warden would liked to have helped (I've always found them approachable) however even if he had allowed it you can bet there would have been a curtain twitcher somewhere who would have been happy to 'report' it.

Quite why folk are so unhelpful/compassionate  these days is beyond me, where has 'London blitz' spirit gone. We hear about it all the time when something awful (news worthy) has happened but what about the everyday helpfulness towards each other.

Before anyone jumps down my throat, I too started out camping long before there were heaters in caravans so was used to a strip wash, the fact that I know how to do it, doesn't mean that I wouldn't welcome a good shower and hair wash if it was available. Shame on the club.

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