Faulty Reversing Camera

hitchglitch replied on 20/09/2016 13:48

hitchglitch

Posted on 20/09/2016 13:48

Shortly after we took delivery of our AutoSleepers Broadway the reversing camera stopped working. Took it back to Marquis who spent a lot of time on it and concluded that a new camera was needed. As this involved cutting inside the van at the back of a cupboard they suggested taking it back to the AS factory who would effectively be able to do an invisible repair with matching materials. Of course, the inevitable happened. Got to the factory and it worked perfectly!

It is now giving what I would call "inverse video"; very strange colours which make it impossible to see the image clearly. It is booked in to go back to the factory but as it is an intermittent fault I am being told that they can't do much unless the fault is there when I arrive because it could be the monitor or the camera.

Anybody experienced this fault and what are the views on the intermittent fault - should they just replace all the possible faulty elements? It is a two hour plus journey each way so not keen to keep returning.

13 replies

hitchglitch replied on 25/10/2016 21:46

Member

hitchglitch

Motorhomer

Posted on 25/10/2016 21:46

Thanks for asking meecee. I followed the advice and took a photo of the monitor which seemed to have "inverse video". Straight away the service manager at the AS factory when he saw the photo (because of course the fault had disappeared!) suspected that the monitor was faulty. They removed it and found that the wiring to the microphone (not used) was touching the monitor and causing the problem. Replacement monitor fixed it.

They also fixed a few minor niggles and one surprising fault. There is a Whale mains filler which shuts off when the fresh water tank is full. I have only used it twice (hose is simpler) but on the last occasion it failed to cut out and water spewed out from the tank overflow. I only mentioned it in passing but it seems the level switch is a bit high so if you are on a slope it may not shut the inlet off. They fitted a lower level switch.

So it was an excellent visit and I got a full English just up the road in the General Stores which is the only shop in Willersey and has a cafe at the back. Quite a pleasant experience apart from the journey. A fatal accident caused a massive detour through tiny Cotswald villages stuck behind 40 ton lorries.