Am I being overcharged for servicing?

Love our motorhome replied on 17/12/2018 21:49

Posted on 17/12/2018 21:49

I have a Autotrail motor home with a Fiat Ducato 2.3 130 multi jet euro 6 engine, first registered in March 2017, and has covered 13000 miles.  It will shortly be due for its mandatory  2 year service. I have been quoted £600 by my local Fiat Commercial vehicle centre.  This seems to be an awful lot to replace the oil and filters. As I am new to motorhomes I would be grateful for members opinions as to whether they think this sum extortionate or par for the course. Many thanks in anticipation. David Brown

KeithandMargaret replied on 18/12/2018 09:51

Posted on 18/12/2018 09:51

I had a service on my 2013 Motorhome with a Fiat Ducato 2.3 150 multi-jet  30,000 miles earlier this year at a local Commercial Vehicle servicing business.

Including genuine Fiat parts (4 filters and engine oil - £117) and an MOT (£40) it came to £277 plus Vat.

A Fiat Dealer will charge the earth and are best avoided.

Whoever you use make sure they can accommodate your vehicle and have lifting gear suitable for the weight and size of your Motorhome.

Hope this helps.

Thornsett replied on 18/12/2018 09:55

Posted on 18/12/2018 09:55

Fiat Professional operate a range of fixed price servicing. An FP dealer which is used to servicing motorhomes will know to offer a low mileage service which, based on my experience, is about half the price the OP has been quoted but is more extensive than just replacing the oil and filters.

 

JVB66 replied on 18/12/2018 10:04

Posted on 18/12/2018 10:04

Most annual/bi annual servicingl costs at  most comercial vehicle "professional?" are for the expected much higher milages than the vast majority of motor caravans will do in their lifetimes

KeithandMargaret replied on 18/12/2018 10:28

Posted on 18/12/2018 10:28

I had a possible problem with the Fiat's ECU.

The local Fiat Dealer quoted £99 to plug the vehicle in and check if it was the ECU having a problem.

The local Commercial company did it for free.

Guess why I'm cynical about using a Fiat dealer ?

 

replied on 18/12/2018 10:51

Posted on 18/12/2018 10:51

The user and all related content has been Deleted User

Tinwheeler replied on 18/12/2018 10:57

Posted on 18/12/2018 10:57

That’s a very valid point, DD. Although independents may be able to analyse fault reports if they have a good enough OBD system, they’re very unlikely to have access to software downloads. 

Ours will be going to the Peugeot dealer when it’s due, much as it pains me to do so. 

MichaelT replied on 18/12/2018 11:11

Posted on 18/12/2018 11:11

We had our first 2 year service earlier this year and from memory it was £208 at a FIAT professional workshop.  Included all the usual safety checks, oil change etc.  It is a fixed price low mileage service (the garage even had to fiddle prices of parts to get down to that price) that FIAT offer so I would say this i s a rip off.  I asked about next year and the garage just said no need to do anything, it will get an MOT which is a good safety check and I think 4 years may need a timing belt but will see when we get there.  Argue with the garage about fixed price low mileage service as you are doing half of the full service mileage in twice as long time...

I think it just proves that even though it is FIAT it is down to the individual garage how they treat customers...  Ours even changed the TPMS levels for us for free and have also checked the brakes last winter when the brake pad light came on after some severe weather.  We also needed upgraded software on the radio unit that they updated as well as the Mod for the dashboard which FIAT arranged for us.

young thomas replied on 18/12/2018 11:13

Posted on 18/12/2018 11:13

Ive just had my 24mth (11,500 ml) service done...aroud £450 for the 'large' service which included a software mod for the dash lights and to grease the Al-Ko chassis...

JVB66 replied on 18/12/2018 11:20

Posted on 18/12/2018 11:13 by young thomas

Ive just had my 24mth (11,500 ml) service done...aroud £450 for the 'large' service which included a software mod for the dash lights and to grease the Al-Ko chassis...

Posted on 18/12/2018 11:20

Surely the alko chassis grease comes under the habitation service?and you had to "pay?" for a soft wear mod that was a  base vehicle build faultsurprised

replied on 18/12/2018 11:36

Posted on 18/12/2018 11:13 by young thomas

Ive just had my 24mth (11,500 ml) service done...aroud £450 for the 'large' service which included a software mod for the dash lights and to grease the Al-Ko chassis...

Posted on 18/12/2018 11:36

The user and all related content has been Deleted User
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