New Hymer Nova review

bobrave replied on 20/02/2017 17:24

Posted on 20/02/2017 17:24

Finally our new Hymer Nova GL590 arrived and we collected it from Travelworld in Telford on Friday. Being about 3 hours from home in Hampshire, we're staying at the excellent CC affiliate site Stanmore Hall in Bridgnorth for a long weekend rundown.

We've been caravanning since 2006 and have had 2 brand new Baileys before this Hymer. Both Baileys were top of the range Senator and Unicorn models and we became very disappointed with the build quality. I'm not the "write and complain" type but I was annoyed enough with the poor quality and lack of true customer care that I wrote a letter directly to Baileys CEO. The lack of reply summed it up for me. As I own German cars we decided to check out Hymer. We liked what we saw and took the plunge, placing our order last September.

Aware that the product is considerably more that its UK counterparts, especially with some tempting and easy to pick options, (just like German car manufacturers), the caravan was about £8000 more that the equivalent UK offerings. So is it worth it?

I'm pleased to report that so far so good. It's longer and heavier that the Unicorn Valencia we've just sold, but that longer "A" frame makes a huge difference. We tow with a BMW X5 and even with the extra weight there's none of the choppy bounce previously experienced. It's incredibly smooth. I assume the reason UK caravans have a shorter frame is to lessen the shipping length. A poor sacrifice given the times this comes into play, unless you're on the Eurotunnel weekly. Anyway the towing experience is the best we've experienced to date.

Next the construction. For your extra £££'s you really do see and feel a difference. Everything from the grab handles and taps, to the drawers and jockey stick feels much better. Consequently it's easier to use and feels likely to last a lifetime. Small details such as every cupboard front has a locking catch to keep it from opening in transit. There's no sign of any loose wiring hanging down, no flimsy veneer ready to give up sticking in a few months. As any decent chef will tell you, to make the best dish use the finest ingredients. Same applies here. All the fittings are well sourced with quality and durability in mind. In a nutshell, it's bolted together beautifully.

The design is well considered too. Right next to the door is a shoe cupboard and a coat rack. The standard wet radiator central heating, (with optional underfloor heatng - shower tray included) is assisted by a built in warm air blower to get things hotting up a bit quicker. Ideal for when you've just pitched up on a cold February Friday evening. I like that they've thought about a separate access hatch for the under bed storage area. Also the external hatch for the same space has a large aperture so the aqua roll doesn't have to come through the living area. The built in water tank is a proper affair like in better motor homes. It's easy to fill and drain, also providing the toilet flush water, (no secondary filling and pink rinse fluid). There's a conventional aquaroll point to if you prefer. The best detail by far is the airing cupboard drawer located right above the heater unit. No joke, 2 to 3 wet towels toasty and dry in a few hours!

Make no mistake the Hymer caravans coming to the UK are all very much aimed at UK buyers with layouts we're used to and options we like, (panoramic roof is standard etc). Ours has a transverse island bed, and what a bed! You could get a pregnant elephant in it, come to think of it you could get an elephant pregnant in it!

All good news? There are some negatives but they're not major. We didn't like the standard net curtains, (very 1980's you know), so took them off. The washing up area is poor, but if you wash and dry at the same time it's done quicker, so more time for wine. It's quite wide too, so lanes are to be taken with extra care. And obviously the offside door can be an issue. We negotiated a little harder to get a factory fitted Truma automatic mover so that nosing onto pitch has a bit of reliability built in when required, (or more importantly, getting it off pitch!).

There's a market for people wanting something a bit special and being prepared to pay for it. We're not ready for an expensive motorhome and still like the freedom a caravan gives when you're using it. Until we are, I think this is about as good as we can get. You might think it's expensive, but given the finish and fittings together with its anticipated lifespan, the Hymer is quite a bargain actually! Now where's that corkscrew......

 

xtrailman replied on 21/04/2017 08:33

Posted on 20/04/2017 16:26 by ocsid

Good to read X-man you are stepping up to trial these new woodless constructions and if keeping it 7 years should find and be able to share with us any presently unseen issues buried in the details.

I am all for new innovative construction "where needed", and full agree a goal of removing reliance on timber for structural bits is a worthwhile aim.

Despite a lifelong involvement in innovation, I am a bit chicken myself and in the UK example I took an interest in I was left concerned the body had not the compliance built in to live with the chassis; time will tell. Plus, the attempt to widen the market appeal of the vans, left for us a dreadfully inadequate payload, compared to the 300 odd kgs our Hymers have offered.

Hymer's well proven bonded and polyurethane sandwich based construction is by definition "old", but being "old" does not necessarily mean it is flawed. Our experience suggests here it is the opposite.

I wait hearing over the years, how well the new woodless construction proves to be.

Posted on 21/04/2017 08:33

Alutech has been around now since 2010, so is proven.

What is also proven is the venerability  of the wood floor to water ingress, so hopefully the Swift HT models now in their 3rd year should have had the teething problems ironed out now.

If not I will have to use the warranty.

Hymer need to catch up to the UK IMO, joining with a company that uses no nails, but still has ingress problems seems a strange move to me.

I do miss the hardwood edges UK caravans use to get, and a proper built in sink unit with drainer, but those appear to be now only on the heavy expensive UK models, and I have no intention of running a large car just to tow one ten times a year.

Qashqai66 replied on 22/04/2017 15:42

Posted on 22/04/2017 15:42

I looked at the Hymers on the web out of interest.  The only layout for us is 2 berth with end bathroom which I see that Hymer offer now.  For us there is a long list of dislikes.  1. Wood colour blended with grey upholstery - not pleasing.  2. Inadequate kitchen area.  3. Too wide and too long.  4. Far too heavy without buying a larger heavier car.  All in all I hope we have done the right thing in ordering a Coachman.  We take delivery next month so we will see.

Boff replied on 23/04/2017 18:58

Posted on 23/04/2017 18:58

I would respectfully point out, that myself and Ocsid, have had several years experience of the inferior Hymer construction system.  Where as some advocating other systems are doing it from a theoretical basis perhaps they would be good enough to report back when they have lived with and in these superior caravans.   

I have never met Ocsid, but he has taken the time and trouble to answer what questions I have had and to share his opinions with me  If anyone had any serious questions  about Hymer I am sure he and I will answer as honestly as we can   

Anyway I thought I would post a couple of pictures taken yesterday showing what people with caravans doing what they should be doing that is enjoying themselves  and certainly in one of the pictures not a Hymer to be seen  



JVB66 replied on 23/04/2017 19:15

Posted on 23/04/2017 19:15

We have had six years of Alutec and when talking to other Alutec build owners  only one has had a problem with "damp" and that was on an early model,  when there was a problem in the two small front lockers  ,but as is a known fact that people who do have a problem will moan, when the vast majority of satisfied owners say nothing,and the higher the output from manufacturers the  more chance of a "complaint",it will be interesting what Hymer do at Elddis,

DaveT replied on 02/05/2017 12:35

Posted on 02/05/2017 12:35

Can't help feeling that the discussion using different techniques of construction has missed the point. Surely as far an owner who invests their hard earned cash is concerned, the most important objective is to have a caravan that is reliable and doesn't have to go back to the dealer on a regular basis to resolve problems.

I have no preference as to the design and use of materials, I just do not want to be on first name terms with my dealer. The real killers are variation, lack of quality assurance and control. My UK designed and built caravan has given me nothing but trouble. I know where I will invest my money next time. 

JVB66 replied on 02/05/2017 16:30

Posted on 02/05/2017 16:30

In the past some european builds were good,and as noted when pitched next to a German family a couple of years ago with a Hymer motor caravan ,which on their return to Germany was going to have to go back again ,third time, for more water ingress and poor workmanship even the oven had fallen out before.

I was doing the usual WH Smiths "browse" today in town and there is an article on the Nova in one of the c/van magazines and size for size plus high weight and high price with few of the goodies we in the UK expect,I will stick with the second of the "damp" free Alutecs that we have owned   

Boff replied on 02/05/2017 17:15

Posted on 02/05/2017 17:15

"Surely as far an owner who invests their hard earned cash is concerned, the most important objective is to have a caravan that is reliable and doesn't have to go back to the dealer on a regular basis to resolve problems."

I couldn't agree with this more.  It is surely not unreasonable to expect a  product fit for purpose. And should it fall short then the situation be remedied quickly and professionally.  

I assume btw that JVB66 was referring to this.

Hymer Nova 470GL

Which were are the missing "goodies"?

young thomas replied on 02/05/2017 18:20

Posted on 02/05/2017 18:20

it would be interesting to see a 'real' tesing magazine like Promobil get to grips with an Elddis or similar....

uk mags cant seem to get beyond the colour of the upholsteryundecided

hitchglitch replied on 02/05/2017 21:42

Posted on 02/05/2017 21:42

When I was working in Engineering we had a golden rule - never buy a prototype. Unfortunately outside of work I was seduced by the prototype Alutech only to suffer sever damp ingress resulting in two return to factory repairs. It was a big problem for Bailey and dealers suffered with having to handle all the repairs. These were not just isolated incidents.

So, what I learned was that Bailey's problem was nothing to do with the construction technique it was poor quality control in the factory which I would think was due to the different working methods and lack of familiarity. Simply put, not enough mastic in the joints.

The fact that a caravan has no wood is not that relevant if water comes in. You will still end up with a damp interior, carpets, walls etc.

I would happily consider buying something that had massive innovation - after it had been in production for about three years and all the bugs ironed out.

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