New Hymer Nova review

bobrave replied on 20/02/2017 17:24

Posted on 20/02/2017 17:24

Finally our new Hymer Nova GL590 arrived and we collected it from Travelworld in Telford on Friday. Being about 3 hours from home in Hampshire, we're staying at the excellent CC affiliate site Stanmore Hall in Bridgnorth for a long weekend rundown.

We've been caravanning since 2006 and have had 2 brand new Baileys before this Hymer. Both Baileys were top of the range Senator and Unicorn models and we became very disappointed with the build quality. I'm not the "write and complain" type but I was annoyed enough with the poor quality and lack of true customer care that I wrote a letter directly to Baileys CEO. The lack of reply summed it up for me. As I own German cars we decided to check out Hymer. We liked what we saw and took the plunge, placing our order last September.

Aware that the product is considerably more that its UK counterparts, especially with some tempting and easy to pick options, (just like German car manufacturers), the caravan was about £8000 more that the equivalent UK offerings. So is it worth it?

I'm pleased to report that so far so good. It's longer and heavier that the Unicorn Valencia we've just sold, but that longer "A" frame makes a huge difference. We tow with a BMW X5 and even with the extra weight there's none of the choppy bounce previously experienced. It's incredibly smooth. I assume the reason UK caravans have a shorter frame is to lessen the shipping length. A poor sacrifice given the times this comes into play, unless you're on the Eurotunnel weekly. Anyway the towing experience is the best we've experienced to date.

Next the construction. For your extra £££'s you really do see and feel a difference. Everything from the grab handles and taps, to the drawers and jockey stick feels much better. Consequently it's easier to use and feels likely to last a lifetime. Small details such as every cupboard front has a locking catch to keep it from opening in transit. There's no sign of any loose wiring hanging down, no flimsy veneer ready to give up sticking in a few months. As any decent chef will tell you, to make the best dish use the finest ingredients. Same applies here. All the fittings are well sourced with quality and durability in mind. In a nutshell, it's bolted together beautifully.

The design is well considered too. Right next to the door is a shoe cupboard and a coat rack. The standard wet radiator central heating, (with optional underfloor heatng - shower tray included) is assisted by a built in warm air blower to get things hotting up a bit quicker. Ideal for when you've just pitched up on a cold February Friday evening. I like that they've thought about a separate access hatch for the under bed storage area. Also the external hatch for the same space has a large aperture so the aqua roll doesn't have to come through the living area. The built in water tank is a proper affair like in better motor homes. It's easy to fill and drain, also providing the toilet flush water, (no secondary filling and pink rinse fluid). There's a conventional aquaroll point to if you prefer. The best detail by far is the airing cupboard drawer located right above the heater unit. No joke, 2 to 3 wet towels toasty and dry in a few hours!

Make no mistake the Hymer caravans coming to the UK are all very much aimed at UK buyers with layouts we're used to and options we like, (panoramic roof is standard etc). Ours has a transverse island bed, and what a bed! You could get a pregnant elephant in it, come to think of it you could get an elephant pregnant in it!

All good news? There are some negatives but they're not major. We didn't like the standard net curtains, (very 1980's you know), so took them off. The washing up area is poor, but if you wash and dry at the same time it's done quicker, so more time for wine. It's quite wide too, so lanes are to be taken with extra care. And obviously the offside door can be an issue. We negotiated a little harder to get a factory fitted Truma automatic mover so that nosing onto pitch has a bit of reliability built in when required, (or more importantly, getting it off pitch!).

There's a market for people wanting something a bit special and being prepared to pay for it. We're not ready for an expensive motorhome and still like the freedom a caravan gives when you're using it. Until we are, I think this is about as good as we can get. You might think it's expensive, but given the finish and fittings together with its anticipated lifespan, the Hymer is quite a bargain actually! Now where's that corkscrew......

 

Merve replied on 20/02/2017 19:48

Posted on 20/02/2017 19:48

Now Hymer  has bought out Elddis we might start getting quality dry vans  with the door in the right place!  I'll be looking at the Hymers at the show. 

Wherenext replied on 20/02/2017 20:27

Posted on 20/02/2017 20:27

It will be good if you report back in 6 months or a year to see if your initial report holds up, although I suspect it will. Glad you're early usage is a positive one and nice to read a positive review for a change.

Boff replied on 20/02/2017 22:29

Posted on 20/02/2017 22:29

We have had our Hymer 590GL since December 2015, so here is my just over a year impressions. Don't worry Bailey owners it is not completely perfect. I know some of you like straws to Grasp 😂

Lets start with the good.

Mainly as Bob says.

It tows beautifully

The coat hanging space by the door is a brilliant idea, I wasn't convinced when we bought it but it works brilliantly.

Warming draw this surprised us I we didn't realise we had one. I could understand why the draw I had claimed was getting hot. At first I assumed it was heat leakage from the boiler but no there is a convector place under the draw. Fantastic for warming plates as well as towels

The bed super comfortable and as said because it has a large entry hatch as Bob says you can fit in an Aquaroll from outside. It also pulls out on a frame and the mattress folds so you don't have to mess about with bolsters

All wiring and services are run in conduit or trays or otherwise hidden you really need to know where to look to find any wiring This is not a new concept our 2001 entry level Hymer swing was the same

All the cupboards and lockers have latches again so did out 2001 Hymer can't believe that any manufacturer would have provide lockers that don't lock. Additionally all the draws are soft close and they do work this wasn't a feature in 2001.

Alde heating System basically I think Hymer have just about ticked the complete option list maybe not quite but the van forced convector in the door way and the underfloor heating is excellent, the under floor heating is much appreciated by the dogs.

Front seats are really comfortable, although our daughter has said they aren't very comfortable made up into a bed. We told her we bought it for us not her so we don't care.

The Kitchen work space, there isn't any so it's not an issue Actually the table is permanently sited so can be used as work space (I was by myself when I first saw the van, and my main concerns were lack of work space, floor space for the dogs (we have 2 largish lurches) and oh yes we always said we would never have a fixed bed none of these have turned out to be a problem in reality Although I do not consider any fixed bed layout and certainly not a transverse double to be a family friendly layout

Opposite the bed there is nice big window it is great for looking out of on a sunny morning although the nets are useful so you frighten the horses

Drainage, All the waste outlets are run through traps just as they were in 2001 the shower had 2 drain outlets And it is run out side in rigid pipe which is on hangers to give it a fall to a single drain point behind the wheel Contrast this to the Bailey Olympus and Coachman vision either side of us in storage apparently water can run up hill according to these manufacturers
OK the bit you have all been waiting for The faults and problems we have had

The jockey wheel dropped probably because I didn't tighten it However I think I over compensated and sheared off the handle. I have all the bits to sort this

One of the spotlights has failed. Good news the replacements are available from Amazon for less than £20 I actually got one from Amazon warehouse for £11.83 BTW these spots are dimable and I am not sure that is documented anywhere but you simply keep touching the button and the light will dim

The Alko wheel look receiver needed re-tapping

One of the sides of the shower fell off. They are held on with something called dual lock which is like Velcro on Steriods easy to fix

An over headlocker dropped at new year I noticed because the door wasn't completely parrelel to the next one Easily repaired and I have noticed that Hymer have slightly modified the bulkhead between the locker and false cupboard at the front to reinforce it I have asked my dealer to get the new parts for me I am not holding my breath

Finally, the real problem The sliding washroom door. The locking mechanism sticks and is a PIA and it does it on most of them I have seen Trouble is the door looks so good ( compare it to that on a Bailey or a Buccaneer) I could put a bolt in to lock it but I am living with it.

So is it perfect no am I glad we got it. Absolutely would I recommend one to someone Absolutely. Is there a British van that comes close in terms of build quality and ambience, if there is I haven't seen it

 

JVB66 replied on 20/02/2017 23:20

Posted on 20/02/2017 23:20

There would be if the thousands who buy UK built vans were willing to pay the premium prices of the nova type vans,but they are just a niche market in these islands  wink

Boff replied on 21/02/2017 08:37

Posted on 20/02/2017 23:20 by JVB66

There would be if the thousands who buy UK built vans were willing to pay the premium prices of the nova type vans,but they are just a niche market in these islands  wink

Posted on 21/02/2017 08:37

But mine was an ex display model.  In 100% as new condition. About the Same price as a Unicorn. 

ocsid replied on 21/02/2017 09:18

Posted on 21/02/2017 09:18

We came to much the same conclusions in 2000, and with nothing from the UK builders worthy from a technical viewpoint of spending our money on, we took delivery in 2001.

We were seduced by a German spec "S" class in 2006 and had one built in 2007. Still delighted with it today.

Would like something new simply because it would be new, but they have made them too wide for our carport, and really for our 5 van site type of caravanning. Pity but still happy enough with this 10 year old one and not seen anything yet from the UK builders, that has a workable payload and a build technology even up to Hymer's vans from 2000.

Hope they transform Explorer beyond all recognition and that gets the others sorting their products and production out.

The UK can do "style" but unfortunately they forget that is but a minor bit of "design", and they don't even think about build quality.

Boff replied on 21/02/2017 10:18

Posted on 21/02/2017 10:18

It would be interesting to reflect if a 2017 caravan would be more like a British or a German one of. 2000. 

DaveT replied on 19/04/2017 13:28

Posted on 19/04/2017 13:28

Thanks for all the really useful information. I can only dream of the problems highlighted by Boff. Sadly I don't have time to list all the problems with my UK caravan and dealer. You have inspired me to match my German car with a German caravan.

young thomas replied on 19/04/2017 15:26

Posted on 19/04/2017 15:26

when last at the NEC we wandered onto the Hymer stand....to check out the MH and stumbled across the Nova caravans....seriously impressed.

if ever we went to a caravan (not very likely) it would be a Hymer Nova or Eribawink

DavidKlyne replied on 19/04/2017 17:15

Posted on 19/04/2017 17:15

Back in 2004 we looked quite seriously at a Hymer Nova 470 before deciding on our Eccles Topaz. I could be wrong but I think they may then have had the door on the UK side then? At that time I thought the Topaz was visually a much nicer designed van and in fairness it gave us 6 years of trouble free use over 18000 miles. Having had a peak at the latest Hymer models they do look very smart, especially internally. 

David

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