Motor mover remote

imagegrill replied on 14/12/2021 20:45

imagegrill

Posted on 14/12/2021 20:45

Hi,

New to this forum and new to caravanning. We bought a little Elddis Explore 302 at the beginning of November and took or first trip out in it last weekend after getting familiar with how it all works and waiting for the freezing weather to go!

Any, all went well until we got home and minor issue has occured.

I have a Truma SE (single axle) motor mover (M2 I believe) and I dropped the remote while the motor mover was in operation. Unfortunately the drop was onto my paved driveway and ever since it won't engage with the unit in the caravan. I have tried to recalibrate by pressing reset for 5 seconds (light flashes rapidly) and then switching on the remote while pressing the reverse button. That did not work. On the unit in the van I have a slow flashing red LED next to the reset.

Any tips I could try? Seem a new remote is in the region of £150 on eBay - cannot find it anywhere else!
3rd party remote are ~£90.

Issue is the van is parked on the side lawn when not in use and I cannot manouvere it there with the motor movers. The van can be on the drive temporarily, but it gets in the way a little

19 replies

imagegrill replied on 15/12/2021 22:08

Member

imagegrill

Caravanner

Posted on 15/12/2021 18:10 by Amesford

We had our replacement /3rd party remote from a place in Cannock they are on ebay and they cost £75 + £5 postage I would contact them first to make sure order the correct one

Posted on 15/12/2021 22:08

Thanks Amesford, was looking at them. That price is for the M1, the M2 is £85+£5 postage. Obviously they use more gold in the later versions

DSB replied on 16/12/2021 01:14

Moderator

DSB

Caravanner

Posted on 15/12/2021 18:10 by Amesford

We had our replacement /3rd party remote from a place in Cannock they are on ebay and they cost £75 + £5 postage I would contact them first to make sure order the correct one

Posted on 16/12/2021 01:14

Is that the place at Norton Canes, in the Business Park just off the A5... Cannock Caravan Accessories. Only popped in there once - looked like a good place... bought a new groundsheet from there...

David

Amesford replied on 16/12/2021 04:09

Member

Amesford

Caravanner

Posted on 16/12/2021 04:09

No Its just deals with electronic kit and its on the Littleton business park just off the A34 I would have liked a good look around but it was half day closing and I arrived just as they were shutting up

Freedom a whitebox replied on 16/12/2021 22:22

Member

Freedom a whitebox

Caravanner

Posted on 16/12/2021 22:22

A&R Electronic Developments Ltd

Unit 14 Littleton Business Park
Littleton Drive
CANNOCK
WS12 4TR

01543 579302

well worth a call

snoopyrees1 replied on 19/12/2021 14:12

Member

snoopyrees1

Caravanner

Posted on 19/12/2021 14:12

We had trouble with our remote, It was doing strange things !!

I phoned Truma direct they told me the issue was the membrane. Sent it back to them and they returned it within 10 days. All sorted !

Cost was £50.

Good Luck.

1 person likes this

DSB replied on 20/12/2021 11:11

Moderator

DSB

Caravanner

Posted on 20/12/2021 11:11

Thanks for the information Amesford and Freedom a whitebox. I'll make a note for the future...

David

Landyrover replied on 22/12/2021 12:08

Member

Landyrover

Caravanner

Posted on 22/12/2021 12:08

A problem we had with the mover remote was that it appears they are not waterproof. We arrived on-site in Spain in the pouring rain an sited the van as best we could. The next day we tried to adjust the position of the van and the remote refused to operate. On contacting PurpleLine I was told that the mover was not designed to be rainproof,(as though caravanners do not do it in the pouring rain). They agreed to ship out a new controller, which I paid for on the understanding that if I returned the old one when we were back in the UK then they would refund the cost. I duly returned the old unit and they refunded the cost of the new one. The new unit now lives and works inside a ziplock plastic bag, just in case it rains.

imagegrill replied on 28/01/2022 21:37

Member

imagegrill

Caravanner

Posted on 28/01/2022 21:37

All sorted, forgot to post update. The remote guy did a test and said it was not transmitted (despite being switched), nothing more he could do so i told him to bin it.
Brought a new one off eBay from the links supplied (which I had found prior to asking for advice) and this works well.
Incidentally the remote fixer guy stated he never gets and 3rd party ones in to repair but plenty of the original Trauma ones. Lesson learnt I guess :-)