Motor mover remote

A caravan dealer who sells Truma items should be able to get you a replacement.

I can’t help with technical tips but my top tip is to never place the remote control on the van's A-frame while hitching up (😳) but to attach it to your person, perhaps with a lanyard.

Good luck.

First step would be ......check that the batteries in the remote are all in their correct position.It is not unknown for the batteries to disconnect when the unit is dropped.

Just a thought, did you switch the power off at the caravan, red switch,  then back on before trying to operate the mover again? if I leave the remote for a while without operating it I have to reset the power switch before the remote will work again.

Thanks for your suggestions. I have switched off at the isolator and the remote - several times. Remote switches on and beeps to indicate it is trying to find the unit in the van but never does. However as it was working fine when I dropped the remote I suspect the drop has somehow managed to damage the transmitter function. 
I have managed to open up the remote and can see no loose connections but will try again tomorrow in the day light.

Failing that I will call the Truma dealers to see what they charge......

I used this guy Remote Fixer to fix a remote control on my patio awning. Fixed price repair, no fix no fee, just postage. Excellent communication (sent pictures of repair in progress) and knows his stuff. Worth a try, you’ve got little to lose. 100% satisfied customer. You’ll see an example of a motor mover remote control fix on the website

We had a problem with our remote in the summer.  Nothing we could do, in the end apart from replace it with a new one.... basically it was the electrics in the handset....  Powrtouch remotes are also expensive  but I don't think we quite paid £150.....

Edit: Just looked it up.... it cost us £120...!!1  Rang up Powrtouch to buy - it arrived the next day to the site we were on.... It was cheaper direct from them - more expensive from the local caravan dealer, who said they would have to order one in...

David

I dropped and broke our truma mover remote the day before going away last year but found a replacement one on ebay for £75 so rather than cancel our booking I did the 60 round mile trip to collect one  and with just  a couple of clicks and it was paired  

Phone Truma direct, their helpline is first class. 

Called a Truma dealer - £149 - are the replacements gold plated 

Also spoke to the Remote Fixer guy and he was good. Not the fault he was expecting (the remote still power on) but he can check if it is transmitting. If it isn't he cannot fix but I only lose out on a few quid postage. Interestingly he said he has had loads of Truma remotes in for repair but never a 3rd party one. Think if he cannot repair it then I will just either but a 3rd party or see if I can get a 2nd hand one from eBay. Not needed for a month or 2 now so no rush.

Thanks for the tips/ help!

We had our replacement /3rd party remote from a place in Cannock they are on ebay and they cost £75 + £5 postage I would contact them first to make sure order the correct one