Leaking Elddis

Which magazine is the consumers champion C&MC is a commercial player in the Leisure industry. If C&MC attacked every LV manufacturer that produced problematic LV’s they would not be around today. I believe the ‘Club’ mentioned in its title isn’t what we’ve come to believe, I think the Club in C&MC relates to you paying an annual fee for discounted prices for C&MC’s offerings & not as a campaigning tool for the benefit of those fee payers, sorry but it’s a fact.

However at the same time the club exists because of its members therefore it should operate in the best interests of its members by doing honest reviews and not a review standing in a caravan and looking around.  A reviewer should be using the caravan in a field 24 hours for a couple of days before writing a review.

It would be a very bad move by manufacturer to pull advertising because of a bad review by the CAMC of one of their caravans so it is highly unlikely that will ever happen.  To them that would be economical suicide and advertising they make poor quality caravans!

Sorry the threat of pulling advertising would not work.

The club is a business, as Rocky said. The clubs, dealers, manufacturers, repairers all belong to the same trade organisation and they look after each other. Therefore, you won't find CAMC fighting the consumers' battles.

The club only exists because of its members.  No members, no club therefore they should also be operating in the interest of its members and not as a business!  Although it is useless as we found out, the club has a legal helpline to help consumers. 

With due respect Surfer this is the 21st century all the ‘gentlemanly behaviour’ hardly survived the 20th century even then it’s rare. All monied companies are living in grey areas as a matter of course for survival. The best you will get is some will mostly be upright some are so mired they’ve gone to the wall losing Govt’s millions if not Billions☹️, top of my head?-Carillion🤷🏻‍♂️

• Yet another example of shoddy poor workmanship and lack of quality control, as for after sales or customer care as many dealers and manufacturers call it - it’s poor as well, but according to them ( dealers and manufacturers) problems are rare. 
• The industry is shameful at times. 

Reading all this is an eye opener. We have cracks in both front and rear roof panels. A window was stolen whilst the van was on a storage site which has compounded the issues. We have been told that the van is a write off by the insurance assessor and are waiting for his report. It's a 2017 explore and we have it serviced every May at the dealership. The assessor seems to be suggesting that it's a warranty job as he said the panels are a known issue. We were so shocked by the state of the caravan. It's got mould, electrics have gone, all internal panelling is sodden. We have had to bring it home despite not having a suitable driveway. Access to our front door is now restricted. The service manager at our dealership is usually very good but any advice on what our rights are under warranty are much appreciated. We bought it new. It's our first caravan and we were really happy with it until this happened 

My advice is you need to take the dealer to court - we are. We have an xplore; cracked panels with 10 cracks due to exceptionally shoddy manufacture by Elddis (we have a damning expert report on these inherent frame & panel defects). 

Also make sure you get proper (unbiased) legal advice. E.g. Which?Legal is low cost and v good; they can hold your hand and guide you.

Breach of contract claims usually need to be started within 6 years of you buying the caravan -so act asap; very important.

Elddis caravans. I’m about to sell my campervan and return to caravanning. I know that Elddis had a poor reputation a few years ago and that they now refer to SoLiD Construction. Their technical statements refer to Elddis bonding all panels together. 

I cannot find any data from Elddis which states whether they still use timber in their panels. Anybody help? If timber is still used then I’ll steer clear. Thank you. 

There are alternatives to timber. Eriba Touring caravans are built around a tubular steel frame.