Alko stabiliser shortages

Tippsy replied on 08/08/2022 20:23

Posted on 08/08/2022 20:23

Hi, I'm buying a new Bailey Unicorn. Dealer has informed me it's in but alko stabliser not yet fitted due to supply difficulties.  Dealer suggests it's fine, just have to inform my insurance. When the part is available it can be fitted. Anyone else having similar issues? I'm not keen to take delivery to be honest. Advice appreciated.  Thank you.

EmilysDad replied on 15/08/2022 22:26

Posted on 15/08/2022 21:54 by JaRT

Not sure what you mean. But I simply came across that post and it seems logical to assume both issues are the same.

Posted on 15/08/2022 22:26

I'm sure you're right.

I meant that you've taken more notice of posts here than I have  ....nothing more! No hidden meaning! 🙂

JaRT replied on 15/08/2022 22:43

Posted on 15/08/2022 22:26 by EmilysDad

I'm sure you're right.

I meant that you've taken more notice of posts here than I have  ....nothing more! No hidden meaning! 🙂

Posted on 15/08/2022 22:43

Ive actually been away from here for many many months. 

Spotted the post in question within hours.

 

EmilysDad replied on 16/08/2022 00:06

Posted on 15/08/2022 22:43 by JaRT

Ive actually been away from here for many many months. 

Spotted the post in question within hours.

 

Posted on 16/08/2022 00:06

maybe I wasn't looking .... 

JaRT replied on 16/08/2022 07:10

Posted on 16/08/2022 00:06 by EmilysDad

maybe I wasn't looking .... 

Posted on 16/08/2022 07:10

Clearly.

 

However I wasnt particularly looking as such, I just happened to spot that there were two threads running on the same subject on the 'latest posts' page of the forum.

KjellNN replied on 17/08/2022 11:04

Posted on 17/08/2022 11:04

All our vans over the years, only 4 in total, have pre-dated ATC.  Assuming it is ATC that is the problem.......

I have towed over 90,000 miles without incident, so I would not worry about the lack of ATC.

I would however be holding back at least £500 of the balance due for the van, and informing my insurer.  Any extra then charged by insurer would be deducted from the final payment, and the dealer would have to agree to that to get me to take the incomplete van away.

Tippsy replied on 29/08/2022 06:24

Posted on 08/08/2022 20:23 by Tippsy

Hi, I'm buying a new Bailey Unicorn. Dealer has informed me it's in but alko stabliser not yet fitted due to supply difficulties.  Dealer suggests it's fine, just have to inform my insurance. When the part is available it can be fitted. Anyone else having similar issues? I'm not keen to take delivery to be honest. Advice appreciated.  Thank you.

Posted on 29/08/2022 06:24

Thank you everyone for your replies. I've spoken with Bailey, my dealer and insurance company. Decided to take delivery of the caravan as there is no indication of likely date for the ATC to be available. I am an experienced tower and will pack van carefully. Insurance cost an additional £40. I have faith in my dealer so I'm confident the job will be done as soon as Bailey send out the parts and they said they will prioritise vans delivered without it. Bailey suggested I contact them to ask for compensation for additional insurance cost but I'm not holding my breath on that. 

TheCats replied on 30/08/2022 15:54

Posted on 30/08/2022 15:54

We have had the exact same issue with our new Bailey van purchased this month: missing ATC due to supply issue at point of manufacture.  However, we were not advised of this by the dealer until the purchase was complete and we were towing it away a week later on collection day.  Agreed that it is not necessary, and as experienced caravanners and towers, we’re happy to tow without it…but in terms of insurance, it’s not just the 15% discount, equating to around £40 for us too, but that because the ATC is listed as factory-fitted as standard for our model, we’ve been told we will not be insured in the event of a towing accident due to snaking or loss of control - a risk we simply cannot afford to take on the cost of a brand new van, even if it is a one-in-a-million chance of something going wrong.  If we had been notified of the issue prior to purchase we may have made a different decision; now left somewhat fruitlessly chasing the dealer and Bailey to try and get some idea of timeframe for fitting.  What we don’t understand is that if it is a parts supply issue, how we can find numerous ATC kits to buy online with immediate delivery…

Austin62 replied on 31/08/2022 22:00

Posted on 31/08/2022 22:00

I have held an HGV Class 1 for 40 years, i have also been towing caravans for the same period for thousands of miles all over the world.

Some caravans these days are designed with the ATC (Active Trailer Control) in mind, i have had the ATC kick in on 4 occasions in the last 2 years mainly due to wind gusts, when it does kick in believe me you will be aware, its like someone throwing an anchor out the back of the van! Brilliant device

I currently have an almost £50K Coachman Lusso 2 sat in the dealers waiting for the ATC control module to arrive.

As experienced as i am i would not dream of collecting my new pride & joy without this essential safety feature fitted.

I have seen first hand on many occasions peoples dreams disappear when due to no fault of their own the caravan has become unstable and ended up on its side on the motorway, personal belongings spread everywhere.

For as long as the dealer is waiting for their money they will be keep the pressure on the manufacturer for the part

BE A RESPONSIBLE CARAVANER AND DONT TAKE IT OFF THE FORECOURT

ANYONE ENCOURAGING ANYONE TO TAKE IT OFF THE FORECOURT THINK AGAIN PLEASE.

Sunnygrove1 replied on 02/11/2022 06:38

Posted on 02/11/2022 06:38

We picked up a new Elddis caravan in early September, we had waited six months for it. As we were hitching up the van to drive away it was noticed that the ATC light was not working. The two sales reps tried various things to check the system until they spoke to the workshop who told them that the unit has not been fitted!!

We had no choice but to drive off with the van and we are still waiting for a unit to arrive. All the wiring is in place. It makes you wonder about the PDI if the sales people did not know.

With the winter now coming there is no panic but it leaves a bd taste in your mouth when the largest dealer in Norfolk can’t get it right.

Couple this with a motor mover that had excessive gaps between the cogs and the wheel, a door handle that came off and a pull out table that was not fixed correctly. These have been rectified and we love the van but.

replied on 02/11/2022 11:48

Posted on 02/11/2022 11:48

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