Pricing is a minefield

BertyMH replied on 13/02/2023 12:55

Posted on 13/02/2023 12:55

Comparing Club sites to CL sites from a pricing angle can be very misleading. Don't be fooled by the prices on the club site like I was. It looks like the club, or "massive holiday corporation," as I now like to call it, is trying to lure members to its club sites (which of course is good for their revenue) by advertising the lowest possible price for a club site pitch.


The headline (advertised) prices for club sites assume that we punters are travelling alone, don't need electricity or an awning, and are happy with a grass pitch. I know that some people are OK with a grass pitch, but in my experience the vast majority would rather have EHU, and unless they are just stopping for the night, many want to set up an awning or canopy of some kind.


But what really bothers me is that 95% of members travel with another adult rather than by themselves. So, basing the price of a pitch for a club site on a single adult sounds like something Ryanair would do. Even worse, it's very unfair to the CL network, which usually has a simple "Pitch Price" based on two adults and rarely charges extra for things like awnings, children, etc.


For example, I wanted to stay in Dorset for a week. We are a couple of adults who prefer EHU and, now that we are older, a Serviced pitch on hardstanding. Hunters Moon says it is 'From £21.50 - but  in reality in June, a serviced pitch with an awning at the Club's Hunters Moon site costs £43.20/night.


By comparison, a serviced h/s pitch at Cherry Cottage CL in Dorset costs just £21 for two adults (and 2 children). Even though we'd have to pay for extra EHU (unlikely in June), the facilities are almost the same and cost only HALF as much as the club site.


I think it's unfair that Hunters Moon pricing is advertised as £21.50 per night, when it should really show pricing starting at £31.40 per night for a couple.


Looking at TrustPilot it seems I’m not the only one who thinks this way. Perhaps it’s time for the club to be a bit more transparent with its pricing.

 

Takethedogalong replied on 16/02/2023 14:56

Posted on 16/02/2023 14:56

I’m definitely not sure, but we have been Members a long time, and some of the things you could do are now long gone.😁

ROCKYD replied on 20/02/2023 21:06

Posted on 20/02/2023 21:06

As a pensioner I feel that the club has gone overboard with their increases in the nightly fees, to charge between £45 and £55 a night is bit steep. In the present day economical we are all trying to pull in the purse strings and I feel they are driving away people like us and let’s face it there are a lot of older people who are caravaners.

Caravan Man replied on 01/04/2023 20:33

Posted on 14/02/2023 20:18 by JollyKernow

Rule 5e does state that normal rates will apply when a pitch is unoccupied. In my 13 years with the club it's always been that way. It's surely up to you if you don't make use of the facilities you've paid for. There are sites with storage facilities other than using a touring pitch that might have suited you better?.

JK

Posted on 01/04/2023 20:33

In 2018 the rule was 4e and did not state that normal booking fees apply during an unoccupied stay. Prior to this and at the discretion of the warden I have left my van unoccupied on site for up to 4 nights and have only paid the pitch fee for those nights. These were mid week when the  site was almost empty and I was not using facilities or electric so I think it was fair to be charged a reduced rate. I had not realised the rules have now been changed and I will not now consider leaving the van unoccupied if I am going to be charged the full overnight fee.

Rocky 2 buckets replied on 28/04/2023 11:55

Posted on 28/04/2023 11:55

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