Wherenext replied on 11/04/2016 18:21
Posted on 11/04/2016 18:21
Ordered one of these online. No problems. Website states will be sent out following day but allow 7 days for delivery. OK. Except no card arrives so I ring club and am told that on the day I ordered it they had a problem with some of the orders and it looks like mine was one of those.
The club sends our emails to wish you a happy stay at your site. The club sends out emails berating you for not cancelling within 72 hours. But they can't send an email out advising you they had a problem with their orders for this item or can't find out which orders they had problems with. They merely leave the member to wonder where their order is, then when you ring up they put the order through again but can't rush it even though it may now arrive after we've left and will therefore be redundant!
Poor service.
Wherenext
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