Monday's website outage

Glad to be back, although it was quite nice, in a funny sort of way, to have a rest yesterday.

David 

cannot see anyone asking for heads to roll or claiming to  be an "expert AD" (unlike others) People are just asking the question which is surely what forums are for and as club members do you not think we are entitled to better service than an outage of the site for over 24hrs?

Hi Jeff, apologies for any inconvenence caused due to the Club Together outage I can understand your fustration. Unfortunately this was a technical issue but rest assured that we're back!  

Not an issue Johnathon, i am just someone who likes open and clear communication as to the nature of the problem, but certain posters seem to take that as an attack on the club. And it was not meant as that 

The user and all related content has been Deleted User

Hi everyone

Thanks for your understanding - and you're right, the IT team worked throughout the night to fix the issue so we're very grateful to them for their hard work! 

 

cannot see anyone asking for heads to roll or claiming to  be an "expert AD" been called askingPeople are just asking the questiothem unpleasant rely what forums are for and as club members do you not think we are entitled to better service than an outage of the site for over 24hrs?

Hi Jeff, apologies for any inconvenence caused due to the Club Together outage I can understand your fustration. Unfortunately this was a technical issue but rest assured that we're back!  

Not an issue Johnathon, i am just someone who likes open and clear communication as to the nature of the problem, but certain posters seem to take that as an attack on the club. And it was not meant as that 

Assuming I am the "certain poster"  you are refering to I have to say I have been called lots of things on this forum and most of them unpleasant but a defender of the club is a new one. On previous occasions when the site has been down there have indeed been calls for sackings in the IT department,  I am just in sympathy with people who have probably had a lousy weekend trying to fix it and further detailed explanations of the exact nature of the problem are likely to be pointless as the  majority wouldn't  understand them anyway.  

how can anyone like or condone a post that implies they are not intelligent enough to understand a proper explanation of the outage. All the explanation requires is a grasp of communication protocols and an understanding of the level the response is targetted at!! p.s. i am an ex Bosch , Delphi, hella, Rac technical trainer so yes i do know how to target a response to an audience Without infering they are idiots!!

As can be seen from my history of posts i dont often get upset or quote my qualifications but in this case certain posters are wrong and in their own admission making assumptions and those in the training/education industry know where an assumption leads!!

Hi all, closing this discussion as the Club Together site is back online and the post is no longer relevant, Thanks