Help shape future facilities at UK Club campsites

Rowena replied on 04/04/2022 12:03

Posted on 04/04/2022 12:03

Hi everyone!

Share your views about our UK Club campsite facilities and earn a cash reward!

We’re partnering with Discovery Research, an independent research agency, to gather some feedback to help us deliver great holidays on UK Club campsites. We love to hear your feedback on likes and dislikes, suggestions for improvements and reactions to new ideas.

We’re now looking for some members to take part in a short online research community to help shape future UK Club campsite facilities.

About the research community:

  • The online community will run 11, 12 and 13 April 2022
  • There will be 3 tasks to be completed - one per day
  • Each task will take approximately 30-45 minutes
  • To help us understand your thoughts, we may ask you to share pictures/ video about the topics we will be discussing
  • By taking part you will earn a thank you cash reward!

To be eligible to take part you must:

  • Have visited a UK Club campsite in the past 12 months
  • Be available to participate 11, 12 and 13 April 2022
  • If you fancy participating and can answer yes to both of the above questions, simply register your interest before before Wednesday 6 April by clicking HERE to complete a short Google form hosted by our trusted partner Discovery Research.

As you’ll appreciate, we need to involve a really good mix of members to ensure we get well-rounded feedback, so whilst we won’t be able to follow up with everyone who registers, we do truly appreciate all interest shown. After registration, if you’ve been selected a Discovery researcher will be in touch with you to confirm your participation.

Takethedogalong replied on 09/04/2022 13:12

Posted on 09/04/2022 13:12

I had a read of some of the questions and answers some of the Committee members gave after Brue highlighted the link. Very interesting, there are a number that reflect on the environmental issues, where the Club is now, and perhaps where it needs to be. 

Cornersteady replied on 09/04/2022 13:26

Posted on 09/04/2022 12:42 by SeasideBill
Content has been removed.

Posted on 09/04/2022 13:26

 Well I would say you're on the wrong track with that Bill. I do vaguely recall what quantitative and qualitative research was from my university days but that was 40 years ago. I just checked some definitions, admittedly from google but it appears it still has nothing to do with understanding the 'market'?  I would say and from recall that a market research company cannot be an expert in all the possible markets it is going to do reasrach on, from what I can remember it will ask the company, in this case the club, what it wants to find out and produce methods to produce answers then analyse the data. Perhaps things have changed? 

Qualitative research involves collecting and analysing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research, which involves collecting and analysing numerical data for statistical analysis

 

Qualitative research relies on data obtained by the researcher from first-hand observation, interviews, questionnaires (on which participants write descriptively), focus groups, participant-observation, recordings made in natural settings, documents, and artifacts

 

Qualitative research is defined as a market research method that focuses on obtaining data through open-ended and conversational communication.

SeasideBill replied on 09/04/2022 13:39

Posted on 09/04/2022 13:26 by Cornersteady

 Well I would say you're on the wrong track with that Bill. I do vaguely recall what quantitative and qualitative research was from my university days but that was 40 years ago. I just checked some definitions, admittedly from google but it appears it still has nothing to do with understanding the 'market'?  I would say and from recall that a market research company cannot be an expert in all the possible markets it is going to do reasrach on, from what I can remember it will ask the company, in this case the club, what it wants to find out and produce methods to produce answers then analyse the data. Perhaps things have changed? 

Qualitative research involves collecting and analysing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research, which involves collecting and analysing numerical data for statistical analysis

 

Qualitative research relies on data obtained by the researcher from first-hand observation, interviews, questionnaires (on which participants write descriptively), focus groups, participant-observation, recordings made in natural settings, documents, and artifacts

 

Qualitative research is defined as a market research method that focuses on obtaining data through open-ended and conversational communication.

Posted on 09/04/2022 13:39

Thank you, but if I agreed with you we’d both be wrong.

Cornersteady replied on 09/04/2022 13:51

Posted on 09/04/2022 13:39 by SeasideBill

Thank you, but if I agreed with you we’d both be wrong.

Posted on 09/04/2022 13:51

If you say so Bill, but if that is your best reply, rather than prove me wrong in some way, then who really knows who is right?

OT so I'll leave it there but as always...smile

replied on 09/04/2022 17:13

Posted on 09/04/2022 10:17 by Takethedogalong

The Club does have a problem. But it’s not one that Members will naturally relate towards. It needs to shed its perceived stuffy, snobbish image and do what a lot of other big players in the holiday business are doing and relate more to encompassing younger people, all ethnicities and all budgets.

Long term Members don’t need to be convinced it offers decent value for money. But looking in from the outside, to quote family members “it’s not for us. Too staid, too full of folks with lots of money, not very exciting, too many rules” or “they don’t welcome our kind of outfits” or “people don’t seem very friendly”. All regular comments about the Club, and to be found on a lot of review platforms. (I don’t include CLs here, just the Club Sites)

Any kind of change can be perceived as “revolutionary” by a minority of existing Members, so it’s going to be interesting to see what might eventually occur. But it does need to change and move forwards if it wants to survive. 

We ponder on our Membership renewal every year now. Club Sites are of little interest outside of the Winter periods, not vfm enough for us now. There are lots of other options with a MH. The CLs are almost solely the reason we keep our Membership up. Hundreds like us.

 

Posted on 09/04/2022 17:13

The user and all related content has been Deleted User

eurortraveller replied on 10/04/2022 09:59

Posted on 10/04/2022 09:59

The survey just mentions facilities, but could well include activities too. Here are some of those activities I found on other campsites. All overseas of course. 

A 28 a side football match for all ages every evening on the field beside the site, a site owner who decided to throw a drinks party for everyone, an impromptu group which met every morning at 8 am. for a two or three mile run in the woods, a site which offered a guided historical walk in the town, fire pits twinkling at dusk across a big field, swimming pools which could be covered or open according to the weather, water slides, a mini market in an evening when local producers  set up tables to sell stuff, visiting food vans selling more than fish and chips, fresh bread every morning and sometimes delivered to our outdoor table, a multi national group which gathered to watch big screen football together, site owners who offered to cook meals for us, an off road bike track for kids, a common room where teenagers gathered, communal barbecue areas with seating, open access fridges and freezers for campers, free wi fi, a shuttle bus into the city, and bike hire too. And a trusting attitude of stay as long as you like and pay when you leave. 

I wonder what the Club survey will produce. 

Takethedogalong replied on 10/04/2022 10:51

Posted on 10/04/2022 10:51

We have done the following all on one Cornish site……………

canoeing (if you had one), sailing (if you had the sailboat), motor boating (bring your own of course) bike riding, guided walks, owners drink night, kite flying, football, rounders, visiting Morris Dancers, van bringing round milk, eggs, cream, bread, shared running routes for the really energetic, fishing in the adjacent river, swimming in the adjacent river, boat taxis into centre of town, craft fairs in village hall 100 metres away, battery charging, laundry, loos, showers. Jam and wine tasting………….Extra accommodation in cottages, statics and B&B for non touring friends and family. We paid on leaving, and they stored our caravan for us for a couple of seasons😁

Family owned of course, we used the Site for around 20 years, and stayed in the cottages.

Sadly, and coincidentally, I have just read that it no longer exists as a touring site. ☹️It’s now an exclusive development of lodges and statics. Starting price for a lodge is £300,000. 

DavidKlyne replied on 10/04/2022 12:49

Posted on 10/04/2022 12:49

We can't second guess what new members will want and if they are not yet members we won't be able to ask them either! 

But I wonder what existing members will want because as of yet in this discussion we have had very little feedback other than on pricing. Given that we are unlikely to still be touring in say 5 years time (?) the things I want are pretty immediate and some have already been achieved, albeit some only partially.

1) Continuation of the installation of open grill motorhome waste points with an estimation for future installations and the reason why this might not be possible on some sites.

2) Booking of hardstandings (already in place or will be soon) 

3) More sites with restaurants where that is financially supportable. 

4) If possible more sites without toilet blocks but with hardstandings and a choice serviced pitches. 

5) More sites with static accommodation but at the more luxury end with built in facilities.

David

Takethedogalong replied on 10/04/2022 16:23

Posted on 10/04/2022 16:23

What do you mean by built in facilities DK….the Glamping Cabins and Pods the Club provides already have ensuite bathrooms🤔 Or perhaps you just meant more of these on more of the Clubs Sites🤔

 

DavidKlyne replied on 10/04/2022 16:45

Posted on 10/04/2022 16:23 by Takethedogalong

What do you mean by built in facilities DK….the Glamping Cabins and Pods the Club provides already have ensuite bathrooms🤔 Or perhaps you just meant more of these on more of the Clubs Sites🤔

 

Posted on 10/04/2022 16:45

Basically toilet and shower so you can be independent of site facilities. I think the Club talk of these in "New Speak" as they seem to want them to sound as though they are not statics in the accepted sense of the word!!! 

David

near Malvern Hills Club Campsite Member photo by Andrew Cole

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