Help shape future facilities at UK Club campsites

Rowena replied on 04/04/2022 12:03

Posted on 04/04/2022 12:03

Hi everyone!

Share your views about our UK Club campsite facilities and earn a cash reward!

We’re partnering with Discovery Research, an independent research agency, to gather some feedback to help us deliver great holidays on UK Club campsites. We love to hear your feedback on likes and dislikes, suggestions for improvements and reactions to new ideas.

We’re now looking for some members to take part in a short online research community to help shape future UK Club campsite facilities.

About the research community:

  • The online community will run 11, 12 and 13 April 2022
  • There will be 3 tasks to be completed - one per day
  • Each task will take approximately 30-45 minutes
  • To help us understand your thoughts, we may ask you to share pictures/ video about the topics we will be discussing
  • By taking part you will earn a thank you cash reward!

To be eligible to take part you must:

  • Have visited a UK Club campsite in the past 12 months
  • Be available to participate 11, 12 and 13 April 2022
  • If you fancy participating and can answer yes to both of the above questions, simply register your interest before before Wednesday 6 April by clicking HERE to complete a short Google form hosted by our trusted partner Discovery Research.

As you’ll appreciate, we need to involve a really good mix of members to ensure we get well-rounded feedback, so whilst we won’t be able to follow up with everyone who registers, we do truly appreciate all interest shown. After registration, if you’ve been selected a Discovery researcher will be in touch with you to confirm your participation.

replied on 13/04/2022 07:55

Posted on 13/04/2022 07:55

The user and all related content has been Deleted User

JVB66 replied on 13/04/2022 08:06

Posted on 13/04/2022 08:06

I agree with you AD the only difference between. todays  chalet (pod). and those of the past .seems to be they are filled with modern day "must haves" it us the sane with our PVC  is 15 years old and the modern day model is that the latest is full of gizmos that push the price up surprised

Rocky 2 buckets replied on 13/04/2022 08:33

Posted on 13/04/2022 08:33

It’s the future, age does not lock us into the past where everything was rosy & never bad it’s our own attitudes that does that. The World can’t stop because some hate change. I love innovation be it EV’s or the future direction of Holidays, glamping is excellent with all its comfort & ‘bling’. Well done C&MC for having foresight, it is all interesting & enjoyable. I don’t look back for happiness just forward. I’ve unfortunately had issues with older folk not knowing when to hang up their keys & I’ve dragged them from local drainage ditches. Future all the way, it makes sense👍🏻

brue replied on 13/04/2022 08:43

Posted on 12/04/2022 17:45 by

Well that has been an interesting experience.

Yesterday, I fell at the first hurdle: making a video and up loading it. Frankly, I didn't wish to do it, so I dropped out.

I kept getting emails throughout the day reminding me to finish the task. I emailed eventually to say that I felt uneasy with uploading  a video of myself, and with the public nature of it all.

Today, I had an email saying it's been decided that participants no longer need to make videos and can just respond in writing. I wonder if many dropped out for similar reasons?

Beginning again, I ticked the "private" box so only the administrators could read my responses. I had to do Day 1 and Day 2 today.

Day 1 was as described by hja. An administrator kept emailing me asking to explain what I meant in a  couple of instances! Did they not like my less than complimentary responses I wonder????? I found it quite disconcerting when messages kept popping up to say that a response was needed, to someone's response to what I had posted, when I was in the middle of a task  and trying to concentrate on that.

Today's task was heavily focussed around lavatories and shower blocks. Not exactly enthralling!

I hope for something more interesting tomorrow.

Posted on 13/04/2022 08:43

Thanks Deleted User, I hope day 3 moves into more exciting areas. wink 

replied on 13/04/2022 09:00

Posted on 13/04/2022 08:43 by brue

Thanks WayTwoGo, I hope day 3 moves into more exciting areas. wink 

Posted on 13/04/2022 09:00

The user and all related content has been deleted

DavidKlyne replied on 13/04/2022 10:24

Posted on 13/04/2022 09:00 by

So do I ! 

There was a message yesterday to say that today's task would not be available until noon, so I suppose the tasks are being "tweaked" in the light of the feedback from Days 1 & 2.

I kept on getting messages until well into the evening asking me for further information about my responses.  After I had cited a site in Austria * as having the best shower block I'd ever experienced, a couple of the moderators / administrators were quite exercised by this and kept probing for more details. It did make me wonder why staff at HQ couldn't go on a fact finding tour to see for themselves other ideas.

* Natterer See, near Innsbruck in case anyone is curious.

Posted on 13/04/2022 10:24

I suppose it highlights the problem of using outside companies. Your mention of Natterersee which would have immediately reminded quite a few members of that wonderful toilet block and it would have needed no further explanation? (Can't that site be booked through the Overseas Touring Section?) Another site, Imst West, not so far away, is a fairly ordinary campsite but the toilet facilities are superb. So if the Club are want to up the quality of their toilet blocks they need to travel to Germany and Austria I would suggest. I am sure there are other countries with good toilet blocks but the two I mentioned are similar in climate to us.

Please keep the feedback coming. 

David

replied on 13/04/2022 11:11

Posted on 13/04/2022 10:24 by DavidKlyne

I suppose it highlights the problem of using outside companies. Your mention of Natterersee which would have immediately reminded quite a few members of that wonderful toilet block and it would have needed no further explanation? (Can't that site be booked through the Overseas Touring Section?) Another site, Imst West, not so far away, is a fairly ordinary campsite but the toilet facilities are superb. So if the Club are want to up the quality of their toilet blocks they need to travel to Germany and Austria I would suggest. I am sure there are other countries with good toilet blocks but the two I mentioned are similar in climate to us.

Please keep the feedback coming. 

David

Posted on 13/04/2022 11:11

The user and all related content has been deleted

brue replied on 13/04/2022 11:46

Posted on 13/04/2022 11:46

What a pity that CAMC don't read site reviews in general on their own web site, they would gain so much information about sites here and abroad. CAMC have bought Carnon Downs which has an excellent facility block, nothing like the standardised ones they use on other sites. It has separate bathrooms, shower rooms etc and is a light and airy well planned building used by all. I wonder if that compares to the good ones found overseas?

Having said that and reading your posts WTG I'm wondering what is going on generally, all these questions could be asked on the forum from a much bigger participating group and for free!

replied on 13/04/2022 11:58

Posted on 13/04/2022 11:46 by brue

What a pity that CAMC don't read site reviews in general on their own web site, they would gain so much information about sites here and abroad. CAMC have bought Carnon Downs which has an excellent facility block, nothing like the standardised ones they use on other sites. It has separate bathrooms, shower rooms etc and is a light and airy well planned building used by all. I wonder if that compares to the good ones found overseas?

Having said that and reading your posts WTG I'm wondering what is going on generally, all these questions could be asked on the forum from a much bigger participating group and for free!

Posted on 13/04/2022 11:58

The user and all related content has been deleted

KjellNN replied on 13/04/2022 13:19

Posted on 13/04/2022 13:19

One way they could improve facilities is by having all doors directly into an area opening from a central lobby, some sites already do.

Most disabled rooms have an entrance directly from outside, this means, when it is cold, you open the door and let any heat straight out.  And once inside, most have no draught proofing on the door, so there is often a lot of cold air getting in all the time.  Heating can leave much to be desired as it is, without all that.

Further comments on disabled provision would be that many rooms do not look like a disabled person had any input.  And that it should be remembered that not all disabled people use a wheelchair.

They may conform with regulations, but are often not sensible in actual use, with things being crammed  close together or in corners  unnecessarily.    Also there is little or no provision of anywhere to lay down any essential items that may be required.

near Malvern Hills Club Campsite Member photo by Andrew Cole

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