Caravan Club Non Insurance Policy
757 replies
EmilysDad replied on 01/12/2019 18:00
Posted on 30/11/2019 15:34 by RobertHi All
Just a Heads up with insurance
I got quotes for insurance on new Volvo b being an wrinkley I got quote from Saga on line with quotes from other companies as well
I phoned Saga to ask few questions about insurance during this conversation Sage rep said it would be insured with LV insurance who had their own authorised repairers which i queried saying as new car i would use a Volvo repairer
I was told no probs i could use who i wanted to it just that they did have their authorised repairers
Having sorted out that in the event of a claim i could use Volvo repairers i took out the insurance
Unfortunately ten days after taking delivery of car i took it out on a sunday morning (day after heavy rain) to find i had fuel pouring out I drove to the Volvo dealer complained bitterly that car should get fuel leaks after only ten days They like me thought a fuel pipe had come off They loaned me a car & said they would be working on it first thing in morning
About 11am i had call from garage saying that problem was rodent attack it had chewed thru fuel pipe & some wires
so trip to garage was needed to apologise profusely to sales staff
Insurance company contacted took them two weeks to send their engineer out who agreed the repairs I then asked about hire car while mine being repaired I was told no I could not have one as I had not used their repairers which was not mentioned when I queried using Volvo repairers before taking out insurance
So if you taking out insurance make sure you have all the details
I for one will not use Saga or LV again lesson learnt
Sorry for long post but wanted to give all details/facts
replied on 01/12/2019 18:16
davetommo replied on 01/12/2019 18:20
Posted on 30/11/2019 15:34 by RobertHi All
Just a Heads up with insurance
I got quotes for insurance on new Volvo b being an wrinkley I got quote from Saga on line with quotes from other companies as well
I phoned Saga to ask few questions about insurance during this conversation Sage rep said it would be insured with LV insurance who had their own authorised repairers which i queried saying as new car i would use a Volvo repairer
I was told no probs i could use who i wanted to it just that they did have their authorised repairers
Having sorted out that in the event of a claim i could use Volvo repairers i took out the insurance
Unfortunately ten days after taking delivery of car i took it out on a sunday morning (day after heavy rain) to find i had fuel pouring out I drove to the Volvo dealer complained bitterly that car should get fuel leaks after only ten days They like me thought a fuel pipe had come off They loaned me a car & said they would be working on it first thing in morning
About 11am i had call from garage saying that problem was rodent attack it had chewed thru fuel pipe & some wires
so trip to garage was needed to apologise profusely to sales staff
Insurance company contacted took them two weeks to send their engineer out who agreed the repairs I then asked about hire car while mine being repaired I was told no I could not have one as I had not used their repairers which was not mentioned when I queried using Volvo repairers before taking out insurance
So if you taking out insurance make sure you have all the details
I for one will not use Saga or LV again lesson learnt
Sorry for long post but wanted to give all details/facts
Posted on 01/12/2019 18:20
I also have LV car insurance, it states on the policy that if you don’t use their approved repairer you pay an extra £200 excess. Where is the problem just use their insurer and stress that you need genuine Volvo parts to maintain you warranty.
1 person likes this
richardandros replied on 05/12/2019 14:07
Posted on 05/12/2019 14:07
I have so far resisted commenting on this subject but I now will. I took out CMC Cover, last December when we bought our new Knaus. To be honest, I struggled to find a suitable insurer - either because of the value of the van, the fact that it was not UK manufactured - or that some wanted to impose what I considered to be unrealistic conditions. The CMC quotation was both reasonable and competitive and what swung it for me was peace of mind knowing their previous reputation for handling claims.
Just over a month ago, we had the unfortunate (and frightening) experience of someone firing an air rifle at us whilst on a site in Cumbria. A very nice site we have used before and not one where you would have expected that sort of thing to happen.
It resulted in an air-pellet sized dent in the side of the van which has had to be repaired at a cost of something in the region of £1000 to £1500. Ok - so not a massive claim on the insurance in the greater scheme of things, but a claim, nevertheless.
I have to say that the manner in which the claim has been handled by Devitt's has been nothing short of excellent. An assessor arrived at the house to inspect the van, the day after I submitted the claim. He immediately authorised repairs and negotiated with my chosen repairer. I have been informed of progress throughout the repair, by Devitt's, either by email or telephone - and when they say they will ring you back - they actually do!
When we hit a bit of a problem regarding the supply of a new decal and window seal by Knaus, the assessor stepped in and whilst I don't know the detail of what was said between him and the repairer, those spares have miraculously turned up.
I have yet to collect the van - hopefully that will happen next week, but so far, the response from Devitts - in terms of 'fighting my corner' has been outstanding and it is for this reason that I haven't hesitated to renew my CMC cover, this year.
6 people like this
Rocky 2 buckets replied on 05/12/2019 14:50
Posted on 05/12/2019 14:07 by richardandrosI have so far resisted commenting on this subject but I now will. I took out CMC Cover, last December when we bought our new Knaus. To be honest, I struggled to find a suitable insurer - either because of the value of the van, the fact that it was not UK manufactured - or that some wanted to impose what I considered to be unrealistic conditions. The CMC quotation was both reasonable and competitive and what swung it for me was peace of mind knowing their previous reputation for handling claims.
Just over a month ago, we had the unfortunate (and frightening) experience of someone firing an air rifle at us whilst on a site in Cumbria. A very nice site we have used before and not one where you would have expected that sort of thing to happen.
It resulted in an air-pellet sized dent in the side of the van which has had to be repaired at a cost of something in the region of £1000 to £1500. Ok - so not a massive claim on the insurance in the greater scheme of things, but a claim, nevertheless.
I have to say that the manner in which the claim has been handled by Devitt's has been nothing short of excellent. An assessor arrived at the house to inspect the van, the day after I submitted the claim. He immediately authorised repairs and negotiated with my chosen repairer. I have been informed of progress throughout the repair, by Devitt's, either by email or telephone - and when they say they will ring you back - they actually do!
When we hit a bit of a problem regarding the supply of a new decal and window seal by Knaus, the assessor stepped in and whilst I don't know the detail of what was said between him and the repairer, those spares have miraculously turned up.
I have yet to collect the van - hopefully that will happen next week, but so far, the response from Devitts - in terms of 'fighting my corner' has been outstanding and it is for this reason that I haven't hesitated to renew my CMC cover, this year.
replied on 05/12/2019 15:08
Cornersteady replied on 05/12/2019 15:23
Posted on 05/12/2019 14:07 by richardandrosI have so far resisted commenting on this subject but I now will. I took out CMC Cover, last December when we bought our new Knaus. To be honest, I struggled to find a suitable insurer - either because of the value of the van, the fact that it was not UK manufactured - or that some wanted to impose what I considered to be unrealistic conditions. The CMC quotation was both reasonable and competitive and what swung it for me was peace of mind knowing their previous reputation for handling claims.
Just over a month ago, we had the unfortunate (and frightening) experience of someone firing an air rifle at us whilst on a site in Cumbria. A very nice site we have used before and not one where you would have expected that sort of thing to happen.
It resulted in an air-pellet sized dent in the side of the van which has had to be repaired at a cost of something in the region of £1000 to £1500. Ok - so not a massive claim on the insurance in the greater scheme of things, but a claim, nevertheless.
I have to say that the manner in which the claim has been handled by Devitt's has been nothing short of excellent. An assessor arrived at the house to inspect the van, the day after I submitted the claim. He immediately authorised repairs and negotiated with my chosen repairer. I have been informed of progress throughout the repair, by Devitt's, either by email or telephone - and when they say they will ring you back - they actually do!
When we hit a bit of a problem regarding the supply of a new decal and window seal by Knaus, the assessor stepped in and whilst I don't know the detail of what was said between him and the repairer, those spares have miraculously turned up.
I have yet to collect the van - hopefully that will happen next week, but so far, the response from Devitts - in terms of 'fighting my corner' has been outstanding and it is for this reason that I haven't hesitated to renew my CMC cover, this year.
replied on 05/12/2019 15:26
Posted on 05/12/2019 15:23 by CornersteadyAn extremely interesting and informative good post based on reality not guesswork as R2B says. Thanks for posting r&r.