Would It Work ? – Open for sensible debate.

JohnM20 replied on 18/07/2017 16:50

Posted on 18/07/2017 16:50

With so many people complaining about the frenzied booking when the system opens in early December I thought I would try to suggest a solution for those not able to book so early due to work or other restrictions. Whilst I don’t fall foul of the system so much now, I have done in the past when works holiday dates could not be booked until well into the new year and especially when trying to include a weekend. 

Would it work if every site allowed only 50% of their pitches to be booked at any time from the December booking date with the remaining 50% not being bookable until no more than 2 months before the planned visit date?  Most people, I think, should be able to work around this for planned main holidays. This should accommodate those that must fully book their year in advance and those that cannot.

 I’m sure, (he says, tongue firmly in cheek), that the IT department could tweek the online booking program to accommodate this.

 Whether it is a workable solution I don’t know, it’s just a germ of an idea to solve what is a problem for many members but remains fair to all. There may be an obvious reason why it wouldn’t work that is staring me in the face but I haven’t seen it. I’m sure someone will point it out if there is one.

 Contrary to what some are against and reject out of hand, I think deposits would be a good idea. I cannot understand why some people are so against them unless they are seriously worried about losing them. The site fees have to be paid at some time so why not spread the cost?  There are many things in life that require a deposit, caravans and motorhomes being a good example.

 With the current system there must be some members who book very early but know that they may well change their mind closer to the date, although I doubt that any would admit to this. I personally know one couple who regularly cancel bookings, not necessarily at the last minute but nonetheless may have deprived someone else from being able to book and they have to consequently look for an alternative site. Non-refundable deposits would reduce this sort of behaviour I believe.

 I guess I will receive some flak but it would be nice to have a sensible debate.

JVB66 replied on 19/07/2017 12:19

Posted on 19/07/2017 12:19

"Individuals" experience? is that the few who post on here?out of the thousands who seem to accept that the system seems fit for purpose

SteveL replied on 19/07/2017 12:30

Posted on 19/07/2017 12:30

The thing is if I am going to loose my money if I can't or won't go, the club need to offer me something, or I may as well go elsewhere.

As a for instance I have booked hotels in Ashford either end of our Eurostar trip to the Provence. By booking well in advance and opting to loose everything if we don't show, we got the rooms at half the normal rate. Now if the CAMC offered that πŸ‘πŸΎπŸ˜€

replied on 19/07/2017 12:47

Posted on 19/07/2017 12:47

I am very happy with the system as it is.  For health reasons i don't book months ahead so i just work around what is available.  More importantly i would hate to pay a deposit because there are times when i have had to cancel at the last minute, i'd much rather not.

i'm sure i'm not the only one in this situation.

Cornersteady replied on 19/07/2017 13:03

Posted on 19/07/2017 11:26 by young thomas

"Second I personally don't like the idea of giving the club or anyone permission to take money out of my account sometime in the future. Would you be happy to buy a car this way? "

Corners, youre joking, arent you?

surely millions of people buy cars (and plenty of other stuff) in this way...never heard of PCP or Hire Purchase or a 'car loan'?

agreed, the 'well heeled' (i slipped that in as you liked that onewink) core membership might just pay cash for their cars (and caravans and MHs) but very many dont operate in this world, with PCP deals for cars (and now MHs) becoming a way into new vehicles for those on more moderate incomes.

i also agree that this point about 'having to shell out for xxx deposits in December' is not the issue some make it out to be, after all, the holidays have to be paid for and, as has been said, paying a percentage in December isnt anywhere near the actual outlay when going on tour.

a 30 day tour might cost, say, Β£300 in deposits, yet in that 30 days on site, fees of approx Β£700-Β£1000+ would be due.

we dont here much moaning about having to pay this huge amount, do we?

i dont necessarily agree with deposits, but using the 'cost issue' as an argument doesnt wash....IMHO, of course.smile

Posted on 19/07/2017 13:03

Are you trying to ruffle feathers again BB or this time splitting featherswink?

There is a world of difference between HP and PCP and what was being proposed as I suspect you know very wellwink. You haven’t read the previous post that I was replying to have you? It said that you book your stay with your debit./credit card and a deposit is taken (Ok up to there ) then the remainder of your payment is taken out automatically on a certain date from that card. Now I have to admit that HP and PCP are a thing of the past and it may have changed but I seem to remember I did not give my debit/credit card details and gave permission to take money from that account (debit/credit card) automatically. I will have signed to say I would pay back the amount owning and I (stress the word I) will have set up a direct debit. I would be in control of that money going to the loan/PCP company. I could stop that DD at any time for a particular reason.

 

Cornersteady replied on 19/07/2017 13:06

Posted on 19/07/2017 12:30 by SteveL

The thing is if I am going to loose my money if I can't or won't go, the club need to offer me something, or I may as well go elsewhere.

As a for instance I have booked hotels in Ashford either end of our Eurostar trip to the Provence. By booking well in advance and opting to loose everything if we don't show, we got the rooms at half the normal rate. Now if the CAMC offered that πŸ‘πŸΎπŸ˜€

Posted on 19/07/2017 13:06

+1 (I like to see change)

DavidKlyne replied on 19/07/2017 13:18

Posted on 19/07/2017 11:11 by EJB986

'In my view the C&CC system is very member unfriendly'

I assume you are suggesting that as much as Β£100 deposit in this day and age is not affordable to all the poor members of the CC?

Although it does allow some members to book up every weekend in the year to the detriment of many. 

The only practical difference I find is that the C&CC allow tents on most (?) of their sites.

Posted on 19/07/2017 13:18

It's been unfriendly since they changed the conditions for a deposit refund from 7 days to a month. It wouldn't be so bad if they allowed the transfer of that deposit to another site at a later date. That is why I only book a week ahead when using C&CC sites.

Members are perfectly entitled to book every weekend under current rules and if they fulfill that by turning up for every booking what is the problem? 

I know the general view is that all CMC members are over the age of 60 but there are many younger members, probably on much tighter budgets than many of us pensioners. To pay out large deposits so far in advance could cause issues for some. That is the advantage of the CMC system it allows people time to save before they pay. Some won't have any sympathy for that point of view but I do.

David

 

Spriddler replied on 19/07/2017 13:25

Posted on 19/07/2017 13:25

I'm retired now so I absolutely don't want to be organised and plan and book my year ahead any more. I have several other hobbies too and other means of travelling so I just fit in a m/h trip or extend a current one at short notice if and when the fancy takes me.. It's not always possible book a Club site at short notice, hence one (only one) reason for touring mostly abroad (not in August) where I have always been able to just turn up at a site without booking ahead. When I occasionally travel in U.K. the CLs suit me fine and there's usually one with space nearby if not exactly where I want to be. I'm on the move all day anyway so can also use Britstops, pubs, or a commercial site. Having access to Club sites is just another (usually last resort) option for me and worth the minimal membership fee.

Cornersteady replied on 19/07/2017 13:26

Posted on 19/07/2017 13:03 by Cornersteady

Are you trying to ruffle feathers again BB or this time splitting featherswink?

There is a world of difference between HP and PCP and what was being proposed as I suspect you know very wellwink. You haven’t read the previous post that I was replying to have you? It said that you book your stay with your debit./credit card and a deposit is taken (Ok up to there ) then the remainder of your payment is taken out automatically on a certain date from that card. Now I have to admit that HP and PCP are a thing of the past and it may have changed but I seem to remember I did not give my debit/credit card details and gave permission to take money from that account (debit/credit card) automatically. I will have signed to say I would pay back the amount owning and I (stress the word I) will have set up a direct debit. I would be in control of that money going to the loan/PCP company. I could stop that DD at any time for a particular reason.

 

Posted on 19/07/2017 13:26

incidentally I also don't like the practice where hotels swipe my card at the start of a visit saying they'll take the amount out at the end? When it's my card I say I'll pay there and then. On 'business' I don't care as I use Liz's card and I reckon she's good for it. 

Cornersteady replied on 19/07/2017 13:29

Posted on 19/07/2017 13:18 by DavidKlyne

It's been unfriendly since they changed the conditions for a deposit refund from 7 days to a month. It wouldn't be so bad if they allowed the transfer of that deposit to another site at a later date. That is why I only book a week ahead when using C&CC sites.

Members are perfectly entitled to book every weekend under current rules and if they fulfill that by turning up for every booking what is the problem? 

I know the general view is that all CMC members are over the age of 60 but there are many younger members, probably on much tighter budgets than many of us pensioners. To pay out large deposits so far in advance could cause issues for some. That is the advantage of the CMC system it allows people time to save before they pay. Some won't have any sympathy for that point of view but I do.

David

 

Posted on 19/07/2017 13:29

No I do as well. Not always being so well heeled as some would believe, with a young family and I was the only one working the money for the summer holidays used to come in from the marking which was paid end of July, just in time.

DavidKlyne replied on 19/07/2017 13:35

Posted on 19/07/2017 12:09 by peedee

 Surely it is the perception of the customer that counts Moulesy? I don't think the Club produces enough evidence to support its system and what is produced is doubted because of individuals experiences.

peedee

Posted on 19/07/2017 13:35

What is the perception of the customer? Where is the evidence one way or the other?  I can only go by what I see expressed on this forum as I don't have access to Club polling or customer service surveys which I am sure must take place. Working on a straw poll sort of basis it seems there are a greater number of people are happy with the system than there are who are unhappy. That, of course, doesn't mean the system is perfect, few are. Also within the lifetime of this forum there have been changes to the booking system regarding late cancellations and early departure from sites. Perhaps there will be further changes. What is difficult is to work out where the consensus is because even within that group who want the system changed there are different solutions.

David

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook