Why is the website so slow

geordie01 replied on 03/02/2017 09:39

Posted on 03/02/2017 09:39

I have tried a couple of times to book online for a site when it became available but the web site is so slow by the time I have gone through the process it is unavailable so booked private site else where. It is like wading thru treacle using this site to book. Other web site are fine

 

 

 

 

 

brue replied on 10/04/2018 10:28

Posted on 10/04/2018 10:28

Having a quick look in just now, the speed is slightly better but there is a delay with the reply button.

chasstreet replied on 10/04/2018 22:35

Posted on 10/04/2018 22:35

I tried to reply to the original post a year ago, but it has taken this long to load

i suspect that us “caravaners and Motorhomers” are meant to take it slow

 

OnlyJen replied on 10/04/2018 22:51

Posted on 10/04/2018 22:51

My first time in a while using CT and I almost lost the will to live tonight.

I posted my first thread in between waiting for my MnS Garlic chicken kievs to heat up in my old and battered quest mini oven and by the time I have finished dinner was cooked, eaten and washed away laughing

tigerfish replied on 11/04/2018 00:46

Posted on 11/04/2018 00:46

Its so slow because the CC wouldn't go to the expense of having a proper web site designer do the job for them when it was last revamped.  Instead I believe it was done in house.

The result being that its so slow & clunky and prone to breakdowns. Its hardly fit for purpose but don't count on the CC doing anything about it anytime soon.

TF

DavidKlyne replied on 11/04/2018 09:46

Posted on 11/04/2018 09:46

I suspect the slowness is to do with server capacity and the number of users online at any one time. Didn't the Club outsource the running of its servers a couple of years ago? Before that happened it seemed to be reasonably quick. It does not help that we have three advertisements that have to load every time you load a new page. I would agree that it is very frustrating waiting for pages to load and this has been flagged up many times in the recent past. 

David

young thomas replied on 11/04/2018 09:54

Posted on 11/04/2018 09:54

outsourcing the infrastructure or the 'service' doesn't (shouldn't) remove a company's desire/requirement to provide something that its customers can actually use sensibly....

havent the club ever heard of Service Review Meetings, Service Level Agreements and the like?frown

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