Renewing membership

Surfer replied on 08/11/2019 13:11

Posted on 08/11/2019 13:11

Today I got a letter reminding me to renew my membership as I had forgotten.  It came the address to renew as www.camc.com/renew.  However this link take you to the Login page.  Fair enough.

I then logged in and inputted the above address and again it took me to the Login page????  Eventually I did a search and found how to renew and the address was definitely not the one above.

Why do the CC give out CAMC addresses that do not work.  I know that this also applies to some other addresses found in the magazine where they use www.camc.com/.

Rufs replied on 09/11/2019 09:41

Posted on 09/11/2019 09:17 by

When I logged on after following the above link it did not just take me to the forum - it took me directly to my profile page after I had logged on. Seemed to work. 

Posted on 09/11/2019 09:41

agreed, also i think as a matter of course the club will drop the .co.uk email address and just become .com, makes more sense as they are now trading internationally.

InaD replied on 09/11/2019 17:12

Posted on 09/11/2019 08:59 by Surfer

I think that every one seems to be missing the point or not understanding my first post?

The question is WHY do the CC give you an incorrect website address in their snail mail sent to members?

I have absolutely zero intention of doing DD for auto renewal. Although it did not happen with the CC been caught once with auto renew and never again!  Happy to do a standing order.

Posted on 09/11/2019 17:12

I haven't misunderstood - what is incorrect about the website address?  In your OP you said that (quote):

"It came the address to renew as www.camc.com/renew.  However this link take you to the Login page.  Fair enough.

I then logged in and inputted the above address and again it took me to the Login page????  Eventually I did a search and found how to renew and the address was definitely not the one above."

Why would you have to input the address again, once you were logged in?  You did that to begin with, and it took you to the login page, surely if you then put the same address in again, it stands to reason that it will do the same again?  

To me, once you've logged in, the options available in Your Profile are quite clear, such as My Bookings, Membership etc.

InaD replied on 10/11/2019 16:46

Posted on 10/11/2019 09:05 by Surfer
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Posted on 10/11/2019 16:46

I'm obviously one of those your comment is aimed at; I admit to being Dutch, but having lived in the UK for very many years, people have never told me that I cannot understand plain English; to the contrary, I have been complimented on my use of English.  I have also in my time worked as a translator.  I rather think that comment is somewhat insulting.

I still maintain that a link provided by the CAMC cannot possibly take you to the renew page, as you need to be logged in to renew.  But this is my last post on this subject.

brue replied on 10/11/2019 16:59

Posted on 10/11/2019 09:05 by Surfer
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Posted on 10/11/2019 16:59

The website address you gave takes you to your log in page. As soon as you log in you are on the "your profile page," this is where you renew, in the membership section. There is no need to berate others about their understanding of the English language as it is a simple process for those that follow the correct web site procedure.

I think we have a case of everyone being out of step except you....wink

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