Online booking prices.

nelliethehooker replied on 03/04/2018 21:29

Posted on 03/04/2018 21:29

A word of caution for some. We went to book 4 nights in mid April at the club's Englethwaite Hall site on line today and when checking the price it showed a total of £71.60, when it should have been £56, as indicated in the price details. I phoned up HO Site Bookings and they quoted the advertised price of £14 pn, so we booked and have a received a booking confirmation for the dates at a total of £56. I appreciate that others will just accept the total price shown on confirmation of booking but wonder if they get a pleasant surprise on arriving on site and have to pay less than the one they expect to pay.

DSB replied on 03/04/2018 22:10

Posted on 03/04/2018 22:10

What did Head Office say when you told them about the website error.  I assume they are going to refer it as a matter of urgency?

David

replied on 03/04/2018 22:14

Posted on 03/04/2018 22:14

Hopefully they did not say 'hold your breath whilst we correct the error' David laughing

young thomas replied on 04/04/2018 09:05

Posted on 04/04/2018 08:00 by cyberyacht

Hardstanding are paved with gold, are they?

Posted on 04/04/2018 09:05

they must be...the Cotswolds 'well after Easter' (in my book, 8th-12th April is well after....) is still regarded as Peak....right upto 15th...

M-in-M is, in fact, slightly more 'auric' for the same dates......£32.80 a night for two....

...however, we want to go there, so not complaining about prices....

...and we have to be in the uk for another few weeks before getting back to the real world....wink

Takethedogalong replied on 04/04/2018 13:00

Posted on 04/04/2018 13:00

I seem to recall mistakes last year on website prices, doubt they will be the last! Well spotted Nellie.

Tinwheeler replied on 04/04/2018 13:37

Posted on 04/04/2018 13:37

True, TDA. I had quite a discussion with HO last year when I discovered a similar discrepancy in the BA pricing.

Wherenext replied on 04/04/2018 16:39

Posted on 04/04/2018 13:37 by Tinwheeler

True, TDA. I had quite a discussion with HO last year when I discovered a similar discrepancy in the BA pricing.

Posted on 04/04/2018 16:39

Obviously worked then TW!smile

nelliethehooker replied on 04/04/2018 19:10

Posted on 03/04/2018 22:10 by DSB

What did Head Office say when you told them about the website error.  I assume they are going to refer it as a matter of urgency?

David

Posted on 04/04/2018 19:10

David, I ask the assistant at the booking centre to report the error, but without doing a trial booking there's no way of knowing if those responsible at HO have done anything about it.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook