jomo65 replied on 14/03/2016 20:12
Posted on 14/03/2016 20:12
Well I am here to moan about the poor process that the caravan club operates.
I work full time and have a family. I am also self-employed so time with my family is precious and limited. Over the last few years it has become increasingly harder perhaps impossible, to book and plan our holidays.
Firstly we are forced to decide on a working day in December, when, where and how long we would like to go to any destination for the year. It’s like a rugby scrum as the website is so busy and overloaded that it keeps crashing and the page needs refreshing.
Secondly, if you’re lucky enough to get the site you fancied and got through on the website, you can’t book it because someone has only booked the Saturday but either side of the weekend is free. This seems to be on all of the sites including bank holidays or summer holidays.
I don’t think I am ‘just unlucky’ as I have noticed a few people comment in the caravan magazine (March issue 2016). We generally try and get as many weekend breaks as we can but due to the nature of the booking process and people being allowed to book one night we have been forced for the last few years to book on private sites, with our friends who have also been members of the caravan club for years.
It is now decision time for us as yet again for the Easter breaks we have booked a private site near the Lakes.
Shame on you Caravan Club! We pay membership for a service we cannot receive and yet your happy to take our monies each year.
jomo65
Caravanner