Now I know that rules are rules BUT

Don't worry about it ,these things happen and its only a generic e-mail 

It’s an email not a court appearance. It’s computer generated as a matter of course(as others have stated) it’s to stop the repeat time wasters. You get 3 before it goes further. Don’t worry👍🏻😊

Forget it, don't worry about it. -- If you don't feel confident that travelling to any site can be done safely due to the the weather - Cancel the booking. -- There's no disgrace in that. 

K 

I would like a response from the member of the C&MC that monitors this forum.

Read the last post from a member of staff <HERE>

And yet that same snow caused the Wardens at Sandringham when we were there, to ring round and cancel people due to arrive.  Wonder if they sent themselves an email?

Phone the site and explain circumstances. Ask them to note your reasons. I had to cancel a pitch recently at very short notice, Wardens were very understanding, and no email sent. But if you do get one, just ignore it, but make a note of weather conditions and what you did somewhere, just in case you get into a dispute. Not that it usually comes to that!

Hi Chris102,

We fully appreciate that giving advance notice of a cancellation may at times be difficult, especially due to the adverse weather conditions that we have recently been experiencing.  

To clarify, if there were three instances of late cancellations within the calendar year, we would review the circumstances around each cancellation using any notes held on the system, and would contact you if further information was required. Situations such as this would always be considered on a case by case basis, and no action would be taken without first reviewing the late cancellation history and the members individual circumstances.

Please be assured that the Club has every desire to be sympathetic where a member is doing everything reasonably possible to avoid late cancellations. As such we will not be penalising members for genuine cancellation reasons. By no means do we want members to put themselves at risk by travelling when it is not safe to do so.

Hi Rowena

Thank you for your reply.

It is very reassuring to know that circumstances are taken into consideration.

We didn’t want to cancel but felt that we had little choice.

regards

Chris

If one needs to cancel within the 72 hour window, I THINK this may be a way to avoid censure.

Don't cancel, but change the booking slightly so it starts more than 72 hours in the future, and possibly also ends later.  Log on again before the 72 hours for the amended booking has been reached and cancel.

As we are dealing with a computer here it will only do what it has been told, and I don't think anyone has told it to check if a cancelled booking had previously been amended.

Giving thought to the regular abusers there me thinks!!