geordie21 replied on 11/07/2017 08:19
Posted on 11/07/2017 08:19
After over quarter of a century we have decided that the CC has little to offer for us anymore.
The subscription provides little value for money. Discount on site fees is irrelevant if one cannot get booked in. Other discounts, ferry fares and insurance offers are often available elsewhere on the internet and not exclusive,
Site fees have risen out of proportion - what one gets now for what is in essence a shower, some electricity and recycling bins is ridiculous. The most expensive sites are pricing themselves out of the range of families with a modest/average budget, which is very sad for the future of caravanning.
The booking system is lucridous - popular sites being filled up for every weekend and just stopping others getting longer stays. But then closer the date, if one has the will to keep checking there are vacancies because surprise surprise booking are cancelled. The club will not release information on how many bookings are cancelled and yet refuse to go back to a deposit system that would stop the farce!! Over the last few years we have also increasingly noticed that sites that appear full on the booking system are not full during the time we are there. Cancellation up to 72 hours does not help those who need to book time off work in order to pick up the places left! It is a very biased system.
When issues are raised - like the booking system and its abuse; nothing is done or improved and the club now appears to operating solely for itself not its members. The values that I joined the club for, have been totally lost - all ithe Club is concerned about is its £100 million turnover!
Finally the new website is useless - trying to search discussions to add these comments was a total waste of time. It is far from user friendly for the occasional subscriber to discussions and is not much better for bookings. I am therefore very sorry if I have started a duplicate discussion - I am sure someone who spends a lot more time on here than me, will put me right!!!!
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geordie21