Leaving the Club - finally had enough

geordie21 replied on 11/07/2017 08:19

Posted on 11/07/2017 08:19

After over quarter of a century we have decided that the CC has little to offer for us anymore.

The subscription provides little value for money. Discount on site fees is irrelevant if one cannot get booked in. Other discounts, ferry fares and insurance offers are often available elsewhere on the internet and not exclusive,

Site fees have risen out of proportion - what one gets now for what is in essence a shower, some electricity and recycling bins is ridiculous. The most expensive sites are pricing themselves out of the range of families with a modest/average budget, which is very sad for the future of caravanning.

The booking system is lucridous - popular sites being filled up for every weekend and just stopping others getting longer stays. But then closer the date, if one has the will to keep checking there are vacancies because surprise surprise booking are cancelled. The club will not release information on how many bookings are cancelled and yet refuse to go back to a deposit system that would stop the farce!! Over the last few years we have also increasingly noticed that sites that appear full on the booking system are not full during the time we are there. Cancellation up to 72 hours does not help those who need to book time off work in order to pick up the places left! It is a very biased system.

When issues are raised - like the booking system and its abuse; nothing is done or improved and the club now appears to operating solely for itself not its members. The values that I joined the club for, have been totally lost - all ithe Club is concerned about is its £100 million turnover!

Finally the new website is useless - trying to search discussions to add these comments was a total waste of time. It is far from user friendly for the occasional subscriber to discussions and is not much better for bookings. I am therefore very sorry if I have started a duplicate discussion - I am sure someone who spends a lot more time on here than me, will put me right!!!!

 

JVB66 replied on 11/07/2017 09:23

Posted on 11/07/2017 09:17 by EJB986

We are members because it offers a very small range of UK sites for our mainly midweek trips.

The sites are all 'clones' so at least they all have acceptable facilities.

The forum is an industry wide joke so a sense of humour is required, whereas the actual website doesn't offer anything that is as good or as good value as all the alternatives.

Individual members are the last concern of large businesses, the aim is only to raise turnover and increase the bottom line.

Sadly it's the same as saying that we will never buy this or that type of car or caravan again....so what?

It's always worth a rant thoughwinklaughing

 

Posted on 11/07/2017 09:23

I would think nearly 200 sites and about 3000 cls is a bit more than a small rangeundecidedsurprised

DSB replied on 11/07/2017 09:23

Posted on 11/07/2017 09:01 by

Also I have noticed comparable commercial sites mid seeason much cheaper

Posted on 11/07/2017 09:23

I have sometimes found this the case too, but I often base my decision to go to a site on the 'feeling' I get when looking on the various websites.  This summer we are using 5 sites (so far).  Three of them are non-Club and two of them are Club sites.  All of them booked around Easter time.  For me, the thing that puts me off club sites is the inability to be able to book hardstandings, so I will always book full serviced pitches on Club sites.

David 

replied on 11/07/2017 09:51

Posted on 11/07/2017 09:51

The user and all related content has been Deleted User

brue replied on 11/07/2017 09:57

Posted on 11/07/2017 09:57

Restrictions on booking choices are probably a downside for us but at present the membership fee gives us access to CLs and rallies etc. We don't confine ourselves to club sites but it pays to belong at the moment. I think we're using less club sites this year.

Cornersteady replied on 11/07/2017 10:11

Posted on 11/07/2017 10:11

well I have noticed that you need to book up much earlier if you want  a particular site and date, but apart from doing that I've always managed to get in when and where I want to go, and also managed to get in at weekends at shorter notice too.

I don't agree personally with the statement that weekenders are stopping people staying longer though, and why should 'weekenders' be penalised for those that want to stay longer. First come first served. Club sites prices are usually middle of the road in my view

The club works for me very well, however it isn't for you then like I've said many times, don't buy something you don't want.

Sorry to see you go though, keep posting.

DSB replied on 11/07/2017 10:14

Posted on 11/07/2017 09:51 by

If I did my caravanning in the UK I would be inclined to agree about the sites and prices but I will be staying as although you say ferry and insurance services can be obtained elsewhere I have yet to find them that fit our needs  

Posted on 11/07/2017 10:14

I agree David.  Mayday, Caravan Insurance, Continental Travel Insurance and Tunnel bookings..... and now a really competitive house and contents insurance, really suitable for caravanners/ motorhomers who spend a longer time away from home than many would otherwise do.

David 

moulesy replied on 11/07/2017 10:17

Posted on 11/07/2017 10:17

Sorry to see you go Geordie, but if you feel you're no longer getting any benefit from the club, it's probably the right decision for you and certainly more sensible than staying and constantly complaining that you can't get what you want.

For us, we've always managed to book club sites roughly when we want to use them - may have to wriggle a bit on dates - and, of course the CL network is the big plus, so for less than £1 a week we find it makes sense to remain. smile

Metheven replied on 11/07/2017 10:18

Posted on 11/07/2017 10:18

Not enough CC sites, too many members.

We need more disgruntled members to leave and allow more leeway for those that wish to remain wink

The annual fee is peanuts, and worth paying for the few things that I get out of it, but when it does not suit me I will be gone too.

Club sites are used only when neccesary, CL's used a lot, overseas insurance used each year, tunnel booking discount nearly pays for my subscription.

I do everything by phone with the CC (CC rolls off the tongue better than the new name), rather speak to someone and noting the contact name.

EJB986 replied on 11/07/2017 11:25

Posted on 11/07/2017 09:23 by JVB66

I would think nearly 200 sites and about 3000 cls is a bit more than a small rangeundecidedsurprised

Posted on 11/07/2017 11:25

Less than 7% of UK campsites is a very small range to mewink

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