Qashqai66 replied on 16/03/2017 12:17
Posted on 16/03/2017 12:17
Until this morning I was feeling delighted that I had managed to secure the discount deal through the Club for a new Nissan X-Trail. My feeling of being delighted has turned to one of frustration, annoyance and disappointment at the apparent inefficiency of the Caravan Club in managing the offer.
I am supposed to collect the car on Saturday morning but the salesman at the dealership has just informed me that he is still waiting for a code from the Caravan Club for the discount. He is also awaiting the delivery of the free tow bar which is also arranged by the Club. He informed me that he has written countless emails and made several phone call and all, thus far, to no avail. He is awaiting further information promised for 3.00 p.m. Meanwhile I am beginning wonder when our new car will be available.
To make matters even more annoying, I received an email from the Caravan Club this morning promoting the special offer - 15% discount etc. - on a new Nissan X-Trail if ordered by 31st March for registration before the end of June. The salesman at the dealership has told me that the Club is giving misleading information because there are no Nissan X-Trails anywhere in the UK available for delivery until the end of July. In other words the Club is promoting an offer which they cannot honour - what a total shambles!!!!!
. Keep at it, push them or it seems your initial happiness could well be sorrow, I hope it works out for you.
Qashqai66