Disabled facilities / officer

TobyLeeds replied on 28/10/2019 18:52

Posted on 28/10/2019 18:52

I recently visited the Malvern site and found all the flexible hoses in the disabled and adapted showers fixed to the wall with Muston rings allowing only about 20 cm of free movement. Clearly this made showering difficult for the disabled.

after several emails to head office I was told that the club did not have a disabilities officer! It seems strange that a club employing so many people and with a membership, many who may have a disability, does not have an officer specifically for disability issues. 

What does the membership think?

RowenaBCAMC replied on 31/10/2019 13:26

Posted on 28/10/2019 18:52 by TobyLeeds

I recently visited the Malvern site and found all the flexible hoses in the disabled and adapted showers fixed to the wall with Muston rings allowing only about 20 cm of free movement. Clearly this made showering difficult for the disabled.

after several emails to head office I was told that the club did not have a disabilities officer! It seems strange that a club employing so many people and with a membership, many who may have a disability, does not have an officer specifically for disability issues. 

What does the membership think?

Posted on 31/10/2019 13:26

Many thanks for your post. The Club doesn't have a Disabilities Officer but we train all our staff on Equality and Diversity and actively support diversity within the Club. If there are any specific areas that are not being met then every member is empowered to air their views and write into the Club. We would then look at each concern raised, respond and look at any practicably possible adjustments.

We have disabled facilities at all our sites with toilet blocks, we comply to the design standards, but are always looking for feedback to improve what we offer.  An example of this is utilising the matting for motorhomes for wheelchair users. 

Please send us any feedback to our Club Sites team: UKSitesBookingService@camc.com 

peedee replied on 01/11/2019 16:09

Posted on 31/10/2019 07:22 by Rocky 2 buckets

Disability Officer?, I did some research out of interest as I’ve not heard of a DO. They are mainly found in education facilities ie-colleges, universities & schools👍🏻. Every day is a school day(no pun intended).

Posted on 01/11/2019 16:09

Just to shed more light on this, I had lunch today with a friend who works in a school for children with special needs so I asked if they had a Disability Officer. I was advised they have a SENCO (Special Needs Co-ordinating Officer) I guess this is the correct title for the Disability Officer referred to by the OP. This is someone trained to ensure individual needs are met. There may well be such people in other schools which accept children with special needs but these are most likely to be teachers who fulfil the role on a part time basis.

peedee

Rocky 2 buckets replied on 01/11/2019 16:23

Posted on 01/11/2019 16:09 by peedee

Just to shed more light on this, I had lunch today with a friend who works in a school for children with special needs so I asked if they had a Disability Officer. I was advised they have a SENCO (Special Needs Co-ordinating Officer) I guess this is the correct title for the Disability Officer referred to by the OP. This is someone trained to ensure individual needs are met. There may well be such people in other schools which accept children with special needs but these are most likely to be teachers who fulfil the role on a part time basis.

peedee

Posted on 01/11/2019 16:23

Good post PD👍🏻. I think it makes a lot of sense the whole DO thing in schools as there is someone batting for the less able👍🏻

JVB66 replied on 01/11/2019 16:34

Posted on 31/10/2019 09:53 by EmilysDad

Maybe a water authority requirement but why only ever seen on club sites? 😕

Posted on 01/11/2019 16:34

On seasonal sites (the majority) taps are normally removed when the water supply is turned off to service points ,and when the supply is turned on again and the service point taps are replaced, the plumber carring out the work would have to work to the local water authorities  latest regulations, 

moulesy replied on 01/11/2019 16:35

Posted on 01/11/2019 16:09 by peedee

Just to shed more light on this, I had lunch today with a friend who works in a school for children with special needs so I asked if they had a Disability Officer. I was advised they have a SENCO (Special Needs Co-ordinating Officer) I guess this is the correct title for the Disability Officer referred to by the OP. This is someone trained to ensure individual needs are met. There may well be such people in other schools which accept children with special needs but these are most likely to be teachers who fulfil the role on a part time basis.

peedee

Posted on 01/11/2019 16:35

I believe the latest designation is actually SENDCO (special educational needs and disability coordinator!) They do a crucial job in schools which are becoming ever and ever more stretched in dealing with such pupils due to swingeing cuts in the numbers of Teaching Assistants over the past few years.

I only know this because Mrs M has been exchanging emails with the SENDCO at one of our local primary schools where she is going to be taking Lady in to help with their "Reading to Dogs" scheme. smile

Takethedogalong replied on 01/11/2019 16:44

Posted on 29/10/2019 21:11 by KjellNN

While I am sure that these facilities meet with the rules, I do often wonder if any disabled people have been involved in advising as to the suitability of what is proposed/provided.  Having assisted my OH in many of these rooms on sites of both clubs I have noticed several things that IMO could be done much better.....

As the OP commented, restraining a lift down shower head so that it cannot be easily used by anyone who needs to sit while showering seems to defeat the purpose, some are even difficult to use when standing.  Surely there must be a way of meeting the water regulations but still keeping the use of the shower sensible?

The use of rather inflexible plastic hoses......these can make it very difficult to direct the spray sensibly when the head is placed on the riser rail.

Temperature adjustment and water pressure......often the temperature cannot be adjusted  enough upwards to give a good hot shower (if that is what you want) and we have found sites where the pressure in the disabled room seems to have been reduced compared to what I have experienced in the ordinary showers.

This is often not helped by the poor choice of shower head style .

Hooks.......these are sometimes fitted only low down and clothes hung on them can trail on the floor.  While a wheelchair user may need low hooks, not all disabled people use a wheelchair, hooks should be fitted at normal as well as low level.

Mirrors.....again often fitted low down above a very low wash basin, and, unless the mirror is large, can mean it is no use to a standing person.

Towel rail......generally not provided.......have you tried hanging a large bath towel on a small hook?!

A surface on which to place equipment or personal items.......usually only a narrow shelf which is generally not well situated and of inadequate size.

Floor........sometimes not well laid, with lack of fall towards the drain allowing water to spread over a large area of the floor.

Shower curtain and rail........some type of rails make it difficult to pull the curtain, especially when fixed high up, and often the enclosed area is too small.  Cue "clingy curtain syndrome"!

Heating......almost always could be better.  Disabled people invariably take longer to get dried and dressed so the level of heating, especially in the colder months, needs to be improved.  (Best room we have used was in Looe, where there is under floor heating)

Draught proofing.......as the entrance door is usually directly from outside, there should be much better draught proofing, it is often decidedly chilly near the door, and this does not help with the temperature in the room.

Layout......when the room is large, why are the toilet and basin often crammed close together in one corner?

Like  peedee and his OH,  we often find using our own facilities much more satisfactory!

Posted on 01/11/2019 16:44

Spot on observations K. 

tricia11 replied on 01/11/2019 17:41

Posted on 29/10/2019 21:11 by KjellNN

While I am sure that these facilities meet with the rules, I do often wonder if any disabled people have been involved in advising as to the suitability of what is proposed/provided.  Having assisted my OH in many of these rooms on sites of both clubs I have noticed several things that IMO could be done much better.....

As the OP commented, restraining a lift down shower head so that it cannot be easily used by anyone who needs to sit while showering seems to defeat the purpose, some are even difficult to use when standing.  Surely there must be a way of meeting the water regulations but still keeping the use of the shower sensible?

The use of rather inflexible plastic hoses......these can make it very difficult to direct the spray sensibly when the head is placed on the riser rail.

Temperature adjustment and water pressure......often the temperature cannot be adjusted  enough upwards to give a good hot shower (if that is what you want) and we have found sites where the pressure in the disabled room seems to have been reduced compared to what I have experienced in the ordinary showers.

This is often not helped by the poor choice of shower head style .

Hooks.......these are sometimes fitted only low down and clothes hung on them can trail on the floor.  While a wheelchair user may need low hooks, not all disabled people use a wheelchair, hooks should be fitted at normal as well as low level.

Mirrors.....again often fitted low down above a very low wash basin, and, unless the mirror is large, can mean it is no use to a standing person.

Towel rail......generally not provided.......have you tried hanging a large bath towel on a small hook?!

A surface on which to place equipment or personal items.......usually only a narrow shelf which is generally not well situated and of inadequate size.

Floor........sometimes not well laid, with lack of fall towards the drain allowing water to spread over a large area of the floor.

Shower curtain and rail........some type of rails make it difficult to pull the curtain, especially when fixed high up, and often the enclosed area is too small.  Cue "clingy curtain syndrome"!

Heating......almost always could be better.  Disabled people invariably take longer to get dried and dressed so the level of heating, especially in the colder months, needs to be improved.  (Best room we have used was in Looe, where there is under floor heating)

Draught proofing.......as the entrance door is usually directly from outside, there should be much better draught proofing, it is often decidedly chilly near the door, and this does not help with the temperature in the room.

Layout......when the room is large, why are the toilet and basin often crammed close together in one corner?

Like  peedee and his OH,  we often find using our own facilities much more satisfactory!

Posted on 01/11/2019 17:41

Agree on many of your comments, particularly the heating element and draughts, and corner toilet too close to the sink.

EmilysDad replied on 01/11/2019 18:35

Posted on 31/10/2019 10:40 by

Probably because the taps have been replaced when refurbished since a change in the regs required that anti backflow taps have an air gap rather than a spring? Only a guess. No idea otherwise.

Posted on 01/11/2019 18:35

In 30 years of working in the food industry I've never seen anything similar fitted to any of the umpteen hoses I've seen & used.

Cornersteady replied on 01/11/2019 19:10

Posted on 01/11/2019 16:35 by moulesy

I believe the latest designation is actually SENDCO (special educational needs and disability coordinator!) They do a crucial job in schools which are becoming ever and ever more stretched in dealing with such pupils due to swingeing cuts in the numbers of Teaching Assistants over the past few years.

I only know this because Mrs M has been exchanging emails with the SENDCO at one of our local primary schools where she is going to be taking Lady in to help with their "Reading to Dogs" scheme. smile

Posted on 01/11/2019 19:10

Fully correct M

Also it is usually a member of the senior team like a deputy head , or it is at my primary.

As you say a very responsible and important job with more and pupils needing their help. Time consuming too with all the duties within and without the school.

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