ClubFest Terms and Conditions

Bookings after Friday 05 April 2024 may not be pitched within a Region or Division block.
All events are run under The Caravan and Motorhome Club Bye-Laws.
The Caravan and Motorhome Club reserves the right to make alterations to the published Event programme where necessary.
Pre-event campsite and Post-event campsite options are only available when purchased with a ClubFest 2024 weekend pitch.
For safety, drones and remote controlled flying toys are not permitted at the event.
Drinking of alcohol is allowed in licensed areas. Your own drinks and food are not allowed into the bar areas.
Under 18’s remain the responsibility of their parents or carers at all times. Welfare wrist bands for emergency contact details are available for children.
Dogs must be kept on a short lead at all times. Certain areas and marquees will be marked ‘out of bounds’, with the exception of assistance dogs. Time restrictions will apply to marquees due to increased numbers inside.
You are not permitted in areas designated ‘out-of-bounds’, please keep out of unoccupied marquees and other designated areas.
The Hub and Arena is out of bounds to all vehicles and bicycles.
A 5 mph speed limit will be in operation at all times.
Please consider other attendees at all times. The event is ‘quiet’ and The Hub area is closed between 23:30 and 07:00. Vehicle movement is restricted to emergency situations between 23:00 and 07:00.
Open fires are not allowed, other than purpose made barbeques – all barbeques must be raised off the ground.
Failure to adhere to Terms and Conditions could result in eviction from the event without refund.

Event Documents and Delivery

Should you have not received your booking documents by Friday 3 May 2024, please call us on 01342 33 66 66.
No booking documents will be posted after Friday 3 May 2024; they will be ready for collection at the Blue entrance gate.

Arrivals and Departures

Pitches will be available from 8am Friday 24 May 2024 on (or 8am on Sunday 19 May 2024 if you have booked the additional pre-event campsite)
No arrivals will be admitted without the booking confirmation.
Arrivals after 10pm will be parked in a holding area and pitched the following morning.
Pitches must be vacated and outfits clear of the site by 1pm on Tuesday 28 May 2024 unless additional night has been added. Additional Night Pitches must be vacated and outfits clear of the site by 1pm on Wednesday 29 May 2024
Power to all pitches, including those who have paid for the additional night, will be turned off at 1pm on Tuesday 28 May 2024
Attendees to the pre-event campsite will be pitched in a dedicated area, it will not be possible to relocate to a Regional Block.
Attendees to the post-event campsite will be pitched in the pre-event campsite where you will be pitched for the Event. Power to these pitches will be turned off at 10am on Friday 31st May 2024 and pitches must be vacated by Midday on Friday 31st May 2024.

Pitching

The Caravan and Motorhome Club reserve the right to provide an alternative pitch/block to those specified on your booking confirmation providing it is similar to and of no less value to that stated on your booking
In the event that your pitch location is changed or modified due to circumstances beyond the events reasonable control the lead booker will be notified as soon as is reasonably practicable.
Pitches will measure 11 metres x 10 metres and include space for either one caravan or motorhome, awning and one car. Maximum occupancy of 8 people.
Tent pitches will measure 8 metres x 8 metres and include space for a tent only. Vehicles will not be parked on the pitch. Maximum occupancy of 8 people. No Electric Hook-up will be provided.
Campervan/Trailer Tent pitches will measure 9 metres x 6 metres and include space for a campervan and an awning only or a Trailer Tent and a vehicle. Maximum occupancy of 8 people.
Additional vehicles will be charge £45 and parked in a designated car park
A Standard pitch has a 6 amp electric hook up. All Pitches have access to water and waste service points.
Power to pitches, including those who have paid for the additional night, will be turned off at 1pm on Tuesday 28 May 2024.
In addition to a 25 metre electric cable it is recommended you bring an additional cable to enable hook up in exceptional circumstances. Utilities may be subject to temporary loss of supply beyond our control and the organisers will endeavour to fix these as soon as possible.
It is recommended you have portable water containers to collect water from the service areas particularly for those in Motorhomes. Vehicle movements on site may be restricted in inclement weather.
Your own sanitation is essential as there are no permanent toilets or shower blocks on the standard pitches.
The Tent dedicated pitches are for Tents without their own sanitation. These pitches have dedicated access to temporary showers and toilets. There is no EHU to these pitches.
Blue badge pitches must display a blue badge at all times.

Refunds & Cancellation

Cancellations made before 5 April 2024 will be refunded minus an admin charge of £60.00 per booking.
Cancellations made after 5 April 2024 can not be refunded.
All cancellations must be confirmed via email to events@camc.com
Cancellation charges also apply to all ‘add-ons’ including Pre-event campsite, Post-event campsite, Additional Night, Additional Vehicle and Additional Adults.
Cancelled pitches cannot be resold.

Risks and Responsibilities

All persons attending Clubfest do so at their own risk and no responsibility for persons or property is accepted by the Caravan and Motorhome Club.

Data Protection

The Caravan Club Ltd, trading as Caravan and Motorhome Club, is collecting your personal data for the purpose of administering this event. If you would like to know more about how your personal data is processed by the Club, please visit our Privacy Policy at https://www.camc.com/privacy-policy