Please bear in mind the rural nature of the site. This means that the ground may not always be even and that the condition of the ground will be weather dependent. This may mean that the siting of the campsites may be subject to change at short notice. We will only move or resite vehicles when it is absolutely necessary. Please also note that due to the size of the venue and the event, some camping areas may be some distance from the main arena.

Will I have access to electricity?

All standard pitches contain an electrical hook-up (6 amps). Guests can use hairdryers, TVs, kettles, toasters etc – but not at the same time! A leaflet will be provided to guests detailing the approximate amperage on the day.

How big are the pitches?

All pitches are 11m x 10m grass - large enough to accommodate one caravan, campervan or motorhome, plus a car and an awning.

Premium pitches will measure 11m x 10m and will be on handstanding.

Tent Pitches are demarcated at 8m x 8m.

Campervan/Trailer Tent pitches will measure 9 metres x 6 metres and include space for a campervan and an awning only or a Trailer Tent and a vehicle.

Are there any hardstanding pitches?

Yes, when booking a premium pitch.

Is there water available?

Fresh water is available from standpipes situated at the service points around the site.

Is waste disposal available?

We provide guests with full waste disposal facilities for your black, grey and dry waste

Are there any shower and toilet blocks?

Premium pitches, Standard Pitch Plus and Campervan/Trailer Tent pitches include access to showers and toilets. Tent pitches have access to toilets.

There are no shower/toilet blocks on all other pitch types. Therefore your own sanitation is essential. 

Toilet facilities are available within the main Entertainment and Activity areas for use when attending the daytime and evening events. Facilities are unavailable after 11pm.

Can I use my own generator?

Yes but only between the hours of 1000 - 1600 on Non-Electric pitches. All other pitches have electricity provided and the use of generators is not necessary or permitted.

Is there a Motorhome Service point available?

No. There will be elsen points available only. Any Grey waste can be disposed of in the waste disposal facilities at the service points. You will need to provide a container to empty your grey waste into.

Can I change my pitch?

Once you have arrived on site, you will not be able to change your pitch. Please see booking terms and conditions for more information.

Can I have a barbecue (BBQ)?

We do ask that you only use purpose made BBQs and keep them raised off the grass, removing the risk of fire. No open fires allowed at any time.

What time can I arrive?

Friday 23 May from 08:00. 

When do I have to leave?

ClubFest: Tuesday 27 May 2025 by 12:00.

Additional Night (Non-electric only): Wednesday 28 May 2025 by 12:00. Power will be turned off at 12:00 on Wednesday 28 May 2025.

What if I arrive late?

Arrivals after 22:00 on your day of arrival will be pitched on a temporary pitch with no electric hook up. You will then be moved to your permanent pitch on the following day when there is light and it is safe to do so.

Can I choose where to pitch (e.g. next to my friend)?

We cannot guarantee your exact pitch. However, if you book the same pitch type or select the same Centre within a Regional Pitch you will be pitched in the same area. If you arrive together you should be able to pitch together, as you will be pitched on arrival. 

Please note there is nowhere onsite to wait for family and friends. As soon as you arrive you will need to be pitched.

What time does the Hub area open?

The Main stage and other Activity areas will be open from 10am on Friday 23 May.

Are dogs allowed?

Most certainly – we even have a Fun Dog Show! You must keep them on a lead at all times though. We encourage responsible dog ownership by providing doggie waste disposal bins.

Is the site wheelchair-friendly?

Yes, but please bear in mind that the rural nature of the site means the ground may not always be even. We do have a special Blue Badge area located near the Main stage area which does have limited availability, booking early is recommended.

There are wheelchair-friendly WCs in The Main stage area too. Please note that there is no scooter hire service on site.

I don’t want to stay for the duration, can I just book for 2 days?

Unfortunately no, this is a standalone event with a fixed fee. Guests must pay for the full duration of the event regardless of how many nights they stay on site.

Can I transfer or sell my ticket?

Tickets cannot be sold on or transferred to others in the event you are not able to attend.

What do I need to take?

Motorhomes / campervans: Please remember to bring your own container for fresh water and wash water.

How do I book a pitch?

Bookings will be taken online by the Anytime system online. Please be aware that all payments must be taken online.

The booking system does not link to membership or membership login.

What is a Regional Pitch?  (Centre Region pitching)

If you wish to be sited in an area which represents where you live then please choose this option. Your campsite crew will have information about other events occurring in your area and you can meet those responsible for organising such events. 

Can I change my booking/pitch?

If you change your mind and want to be booked on a different pitch please call the Clubfest booking line on 01342 336 666 before 5 April 2025 and our team will do their best to accommodate you (subject to availability).

Please note that once you have arrived on site, you will not be able to change your pitch. Please see booking terms and conditions for more information.

What are the payment methods?

We accept Visa or MasterCard debit and credit cards. Payment is taken at the time of booking. All bookings are made online.

If you make your booking before 5 February 2025, a deposit of 50% of the booking price must be paid to secure your booking and we must receive payment of the balance of the booking price no later than 6 February 2025. 

Cancellations

Cancellations made on or before 4 April 2025 will be refunded minus an admin charge of £60.00 per booking. Cancellations made after 4 April 2025 cannot be refunded. All cancellations must be confirmed via email to popupsites@camc.com