Pre-booking required. 10% discount on standard tickets (without ticket protection). Cannot be refunded for adverse weather, queues or any other reason, including those that are outside of our control. If ticket trotection has been purchased, your tickets can be rescheduled or refunded upon request. Please contact our Customer Services Team at info@upsidedownhouse.co.uk/ Ticket protection is not available for our Fast Track option, and only available online. You can arrive anytime during your time slot. Last entry to the House is 30 minutes prior to closing. Opening hours can be found on our website. If you miss your scheduled time slot, it is under the discretion of the House staff to be allowed entry in the following time slot. Maximum capacity inside the House is 20 people, with 10 people on the Upper floor and 10 people on the Ground floor. The overall experience usually lasts about 15-20 minutes -Queues may be exceptionally longer on weekends, school holidays and at peak times. Fast track tickets are available in some locations. These offer a priority entry to avoid long waiting times as well as an exclusive Upside Down House souvenir (subject to availability). They are not responsible for tickets sold by third parties as these have their own stipulated conditions. They do not permit an professional equipment being used for filming unless their Corporate Head Office has provided prior written consent. Questions can be sent to info@upsidedownhouse.co.uk. The venues take no responsibility for any loss or damage of personal belongings.
