Insurance Choice Awards 2024

The Caravan and Motorhome Club celebrates becoming a finalist again at this year’s Insurance Choice Awards for Best Caravan Cover Provider and Best Motorhome Insurance Provider and this year, the Club has also been chosen by the awards’ organisers as finalists for Customer Service Champion and Treating Customers Fairly Champion.

The Insurance Choice Awards, run by the financial services review platform Smart Money People, are the leading consumer-voted awards within the industry. Launched in 2016 to help increase trust and transparency in financial services, the awards highlight the best cover and insurance products and providers in the market. Last year, 87 companies took part in the 2023 awards and there were 18 categories. This year’s event will take place on Thursday 7 November 2024 in London. Voting opened on 8 July and is still open until 15 October.

Getting to the finalist stage for Best Caravan Cover Provider, Best Motorhome Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion is a proud achievement and reflects the Club’s commitment to excellence.

The Club’s financial products, Caravan Cover and their Motorhome/Campervan Insurance, are both highly trusted by their members with thousands of Club members buying this cover year after year. The Club’s Caravan Cover is rated 9.1 out of 10 by Club members for claims handling satisfaction*, while 85% of members choose to renew** their Motorhome and Campervan Insurance with the Club. What’s more, members who switch to the Club’s Motorhome, Campervan and Car Insurance are able to save at least £25***.

As the Club knows that their members like to get away, it offers Home Insurance cover for up to 90 days away from home, and beyond 90 days on request, allowing members to make the most of their long-touring holidays.

Harvey Alexander, Director of Marketing and Membership Services at the Caravan and Motorhome Club, said: “We are delighted to be finalists once again for the Best Caravan Cover Provider and Best Motorhome Insurance Provider awards; and also this year our highly valued customer service is being recognised as we are finalists for the Customer Service Champion and the Treating Customers Fairly Champion awards at the 2024 Insurance Choice Awards. We always aim and will continue to strive to provide the absolute best service for our Club members, whichever leisure vehicle they choose to tour with.  Our members are, and will always be, our number one priority, we would like to thank all those who took the time to vote for the Club in these Awards.”

The Club also offers insurance and cover options such as MAYDAY UK Breakdown Cover which provides 24/7/365 service for breakdown emergencies nationwide and Red Pennant European Breakdown and Travel Insurance which includes options for single trips, including long stays overseas, and multiple trips in a year - providing choices for all members and taking into account individual preferences.

For more information on insurance and cover with the Caravan and Motorhome Club see www.camc.com/insurance.

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Notes to Editors:

The Caravan & Motorhome Club is proud to be able to offer its members Motorhome and Campervan Insurance and/or Caravan Cover as financial protection for their outfit. They have designed their financial cover specifically for their members, by listening to their members feedback and also to their expert colleagues at the Club. Their financial products are used by thousands of their motorhome, campervan and caravan owning members, and their members rate these products highly.

*Score from in-house claims satisfaction survey data from 205 completed surveys in 2023 

**Based on renewal data supplied by Devitt Insurance Services for the period 1 July 2023 to 30th June 2024.

***Send us proof of a current renewal invitation (including details of cover and price) from your existing insurer/broker, and we’ll beat it by at least £25. Offer only applies when switching to the Club, is subject to insurers’ acceptance of the risk and cover being arranged on a like-for-like basis. Terms and conditions and excesses may vary from your current insurer and optional extras (such as Breakdown and Legal Expenses cover) are excluded. Future renewal prices will always be less or the same as an equivalent new business price.

Caravan Cover is provided directly by the Caravan and Motorhome Club.

Caravan and Motorhome Club’s Motorhome, Campervan, Car and Home Insurances are arranged for the Club by Devitt Insurance Services Limited. 

MAYDAY UK Breakdown Cover is provided by Green Flag and underwritten by U K Insurance Limited. UK Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Red Pennant is underwritten by Tedaisy Underwriting Limited as Underwriting Agents for Astrenska Insurance Limited. 

Bicycle and E Bike insurance is provided by Bikmo Limited, Glendale House Sandycroft Industrial Estate Flintshire CH5 2QP, who are authorised and regulated by the Financial Conduct Authority ref. 745230

Caravan and Motorhome Club is a trading name of The Caravan Club Limited, registered in England and Wales no. 00646027. Registered address: East Grinstead House, East Grinstead, West Sussex RH19 1UA. The Caravan Club Ltd is authorised and regulated by the Financial Conduct Authority (no. 311890) for general insurance and credit activities

About Caravan and Motorhome Club

Championing and helping its members get more from the great outdoors, whether glamping or touring, the Caravan and Motorhome Club represents the interests of over 1.1 million caravan, motorhome, campervan and trailer tent owners across the UK. With over 116 years of knowledge and expertise, the Club has a wealth of experience and prides itself on offering great value and high quality campsites for tourers and glampers.

Caravan and Motorhome Club membership is just £63 per year and provides members with access to over 2,700 quality campsites across the UK and Europe. As the UK’s No. 1 rated touring club^ it makes sure members get the most from their membership, saving them money with great value offers whether touring or at home.

The Club also offers a range of escorted European tours which are protected by ABTA.  Plus escorted and independent tours in Australasia, North America and Southern Africa which are also fully protected, either by ABTA or ATOL when a flight is included. All members can take advantage of expert advice, overseas travel services, cover and insurance and exclusive member offers and discounts.

For further information about becoming a member of the Caravan and Motorhome Club, please visit www.camc.com or call 01342 318 813.

^Trustpilot rating is correct as of 1 September 2024 but is subject to change.

About Experience Freedom

Experience Freedom from the Caravan and Motorhome Club provides glamping accommodation in some of the most beautiful locations in the UK. Experience Freedom offers a choice of glamping accommodation, motorhome hire and tent camping, all of which are available to non-members.  Motorhome hire, including some discounted hire schemes can be found here https://www.experiencefreedom.co.uk/motorhome-hire/

Experience Freedom is operated by the Caravan and Motorhome Club, a membership organisation with a wealth of experience in operating high-quality campsites.

Caravan and Motorhome Club members can save up to 10% on glamping accommodation for themselves and their friends and family when staying at the campsite with them. It is automatically applied to the booking when the membership number is used. To book friends and family, simply call on 01342 777533 to make a booking with your Club membership card.

To find out more, visit www.experiencefreedom.co.uk

Media Contacts:

For more press information, please email Nikki Nichol at the Caravan and Motorhome Club on nikki.nichol@camc.com or by calling 07771 834443.

Or contact the Four Agency press team, by emailing Helen Coop or Manav Hartono at camc@four.agency.