If you have our Roadside & Recovery cover level, and you break down at home, where the vehicle is usually stored, or within a quarter of a mile of that location, you will not be covered.
Not having cover for breakdowns occurring where the vehicle is kept is one of the main reasons assistance has to be declined under the MAYDAY UK Breakdown policy, and breaking down ‘at home’ is a very common occurrence! Our Premium UK and Premium UK Plus cover levels both include Home call cover. We’ll come to you at home, where the vehicle is normally stored (if different) or if you’ve broken down within a quarter of a mile of that location and, if it’s not possible to get you going again, we’ll take you and your vehicle (and even your passengers if required) to the nearest garage or any other single destination within 25 miles of where the breakdown happened.