Exploding Kampa Rally Air 390 Awning

Ours has just suffered the same fate and wondering if you had any joy? I notice Kampa say that uv degradation is not covered,  a laughable comment when you consider the use an awning is intended for. 

Our Starcamp air awning central pole burst this weekend whilst we were at Sandringham.  It was cool in the night and we had to pump it up in the morning, then it became hotter during the day.  We arrived back at lunchtime and obviously the air had expanded and burst the tube.  We will be contacting the manufacturer, Dorema, and hoping for more response than you have had.

16th May 2019 On holiday at Freshwater East, we pumped up our Kampa Air Pro 390 to the recommended 10 PSI with the Kampa 12 volt pump, came back to he caravan after a day out to find the awning completely deflated. We were told that there’s was a loud bang and the awning collapsed. The chap on the next pitch said that exactly the same thing happened to him last year with the same awning. We have contacted Chichester Caravans and have been told to take it back on our return and they would return it to Kampa for assessment. The Awning is 18 months old and has only been used 4 times. We now regret selling our Isabella Magnum.

I bought (at great expense!) a Kampa Frontier Air Pro 400. Not even a year old and a pole has burst. This is a great awning and easy to put up but I was surprised to see that the tube is thin plastic. This isn’t exactly leading edge technology and I’m sure they could make this more durable. I suspect my awning is a write off, but let’s see how good Kampa customer service is. 

Exactly the same happened to our Kampa Ace Air 400 awning when we were staying at Broadway in September 2019.  We had bought the awning new in 2016 for approximately £1,000 believing it to be 'top of the range' and we certainly didn't expect it to explode in the way that it did after only three years.  It happened only 2/3 days into our two and a half week holiday.

We had used a 12v Kampa pump which, in theory, means that you cannot over-inflate the awning as long as the psi has been set correctly.

The Kampa distributors at Witham recommended contacting 'Trio Pair' in Yorkshire about repairing the awning; they charged £50 for the repair and £20 each way for the carriage.  Kampa supplied a new bladder free of charge.  We haven't used the awning since September so we are hoping that all will be well. 

We have a camping store not far from us , and they say that one of their best selling lines are bladder tubes for air tents and awnings, , they have a whole rack of them in all sizes

I have just had a weekend away and I have had the central bladder explode. The roof stitching has torn, the bag and the bladder are also torn. I pump up to the lowest green setting on the manual pump. The awning is 2018 and because of Covid has not been used that much. I am going to contact Kampa to see what they say.