1. Home
  2. Club Together
  3. Your stories
  4. Where is our caravan cover ?

Where is our caravan cover ?

This story happened on: 10/12/2012

Hi Could anyone help us? is there anyone out there who has bought anything from The Caravan Cover Shop? We ordered a cover for our caravan on 25th Nov they said it would take 3 - 5 days it didn't arrive so we rang them just got an answerphone and no one has rung us back ( in all we have rung 8 times ) we have e mailed but nothing. We have been on google maps to look for the address and spotted a pub on the corner of the road and rang the pub and a very nice lady informed us that she had never heard of this company, so if anyone knows anythink we would like to hear if you every recieved your order. Oh and they did take the money from our account on 26th Nov. We are wondering if we will ever get our order.

Posted on:
10/12/2012
Posted by:
ragdoll
Categories:
New to caravanning
Like

3 comments

Follow

ragdoll commented on 18/12/2012 09:10

ragdoll profile picture Member

ragdoll

Campervanner

Commented on 18/12/2012 09:10

Well it is now 23days still havn't recieved our order we have emailed them that we would like a refund but nothing has happened we have discovered the company is in the USA . Hubby has given up he dosn't think we will see our order or the money. Not happy.

oldjane commented on 03/01/2013 13:07

oldjane profile picture Member

oldjane

Commented on 03/01/2013 13:07

same thing happening to us. Ordered 11th Dec , not here yet 3rd Jan. No answer to phone or email. Have just found similar complaints about caravan cover shop on other websites. Next we will tell our credit card company and trading standards.

How do we warn other members?

 

scruff26 commented on 06/01/2013 19:31

scruff26 profile picture Member

scruff26

Caravanner

Commented on 06/01/2013 19:31

We order our carvan cover from pro tec at the carvan and motor home show nec birmingham back in October 2012 todate 06/01/13 we still have haven't received it no payment due until delivery at this rate it'll summer and we won't need it.... When they eventually contact me with regards to it being delivered will ask for discount due to late delivery. 

chez 

Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook