Mayday to the rescue!

This story happened on: 29/01/2013

Just been to The Bridge Inn, in Michaelchurch Escley, Herefordshire!  When we arrived we were just told to pich where we liked, as the whole site was covered in snow!  Then heavy rain cleared the snow, and we found we were piched on grass which was extremely muddy!  When we came to decamp there was no way we could get the Freelander2 near the caravan.  

So a call from the phone in the pub to 'Mayday'. Details given and I was told that a local agent would contact me. Very quickly, I was contacted by Lanes of Abergaveny.  Situation explained that we did not need taking home, just help getting the caravan off the site.  They explained that they had no suitable tow truck, but they would sort something out!

 Very little time later a tractor turned up from a nearby fam!  The driver being very apologetic for taking so long, but he had needed to change  the tow ball!   Hitched up and pulled out on to a hard pitch,  where we were able to hitch up and set off for home!

Ten out of Ten to 'Mayday'. Well worth belonging too!

Jean commented on 31/01/2013 16:42

Commented on 31/01/2013 16:42

PRI

Thank you very much for your positive feedback on the service provided under Mayday breakdown. Please be assured this will be passed to all concerned witht the incident.  Jean

PR1 commented on 03/02/2013 14:16

Commented on 03/02/2013 14:16

Many thanks for passing it on to all concerned.  It meant that what could have been a very stressful event  being dealt with very simply, and we were able to enjoy tout rest of our break!

JohnS4752 commented on 06/02/2013 16:26

Commented on 06/02/2013 16:26

How fantastic in these days of customer service being forgotten by so many. Well done to the team at Green Flag and their suppliers for going that extra mile.

JVB66 commented on 18/02/2013 18:55

Commented on 18/02/2013 18:55

How lucky  in January we spent a very uncomfortable 2hrs 30 mins waiting for Mayday beside the A1 when the lights on the new caravan failed

Dave and Val commented on 13/04/2013 17:22

Commented on 13/04/2013 17:22

Must agree,Green Flag cannot be faulted,Excellent service.

Called them twice last year,only times in 11 yrs so not bad,on second occasion took us and van to site and took us home 5 days later then picked up car on Monday and took to garage.WELL DONE GREEN FLAG

Crosub commented on 24/04/2013 19:03

Commented on 24/04/2013 19:03

In over 20 years of membership have had to call out greenflag 3 times and they have alwys been mosat helpfull and courtious. Cannot recommend them high enough in cluded one relay over 450 miles due to gearbox failure main thing was caravan was also transported as the other breakdown services what would happen if caravan broke down.

wendil commented on 08/05/2013 10:24

Commented on 08/05/2013 10:24

Another fan of Mayday and Green Flag.  We needed to be rescued by Green Flag and their service was excellent, faultless in fact.  Our car broke down outside of garage working hours. They brought my husband and car home and turned up again early next morning to transport the car to the garage. All done in a very friendly and courteous manner. We felt comfortable with the rescuers and not once were we made to feel a nuisance. A GREAT service and would gladly reccomend it to dithering customers.

Bunnyblue commented on 15/07/2013 15:18

Commented on 15/07/2013 15:18

Probably the best money ever spent.  Had to call Greenflag out to rescue us not once but twice within the 2 weeks of our summer holiday.  Both times friendly and efficient service.  They tried to fix the car at the side of the road but unfortunately it had to be towed.  The 1st was our first day travelling to our first destination, they returned us home and the car to the garage.  The 2nd time on our way home, again super friendly staff and efficient service, brought us home and the car to the garage.  Nothing was too much for the staff.  I would highly recommend the Mayday Service from Greenflag.

 Thank you to all those that rescue came to our aid.

bikerden2 commented on 22/09/2013 06:46

Commented on 22/09/2013 06:46

I tried to get assistance under the extra care which I have paid for since 1986 after being discharged from hospital with a catheter and bag .  I phoned to ask if they could take the outfit home for me and was told no.  I was to get a proof that I required help.IIn the end I drove home 100 miles . I coluld understand their point if they had said we will get you home now but within 14 days you must give us some proof that you did need help.  I thank Mayday for nothing.

Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

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