Caravan Club give away business to rivals
This story happened on: 10/02/2014
Hi. You have all no doubt read in the club magazine and other media how great the caravan insurance provided by the club is. Well my caravan insurance is due for renewal at the end of February. I have it at present with another well known camping club. We have been told recently that it is best if we shop around and get other estimates even if we are happy with our present insurer. Well I thought I would give the caravan club a shot. I tried to apply on line, I answered all the questions they asked even my inside leg measurements. I clicked the submit button and it came back that they couldn’t give me a quote on line and that I should ring them. The next day I did just that, I spoke to a very nice lady who had to fill in the details all over again. When she submitted the information she told me that there was a problem. Before I continue my caravan is stored on a working farm not far from my home. It is a 2013 Elddis Affinity 540 single axle. It has an onboard alarm, a tremble alarm on the jacks, a top of the range wheel clamp and a top of the range hitch lock. The entrance to the farm is controlled by a locked gate the farm house is next to the gate. It is in an alarmed area with a few other vans. There is CCTV operating plus a guard dog.
Back to the insurance company. One of the questions was “Is the gate kept permantly locked”? I answered most of the time, as it is a working farm the gate is going to be left unlocked for a short time on some occasions but most of the time it is locked if not someone is on the premises. Sorry was the reply we cannot insure you because you cannot guarantee the gate is locked. The only way we will insure you is if you fit an axle lock (whatever that is) are you prepared to fit an axle lock? My reply was no. Well I have renewed my insurance with my present provider who thinks I have more than enough security and who give great rates. Thank you Camping and Caravan Club. Oops
golly79
Motorhomer