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Cancellations - how dare they!!!

This story happened on: 28/06/2012

I have just received a reprimand email saying I have 2 late cancellations and will be evicted from the CC if I do it again. How dare they!!!! The first cancellation was made by the wardens at Ferry Meadows because the pitch was waterlogged - or so they told me - on maunday thursday and we were due to stay there on good friday for 4 nights. This gave me 24 hours on a bank holiday to get another site - not an easy task. I did not complain and ended up at a nice private site at Stratford.

The second cancelletion I am accused of was when I cancelled on a tuesday at 18.00 due to work commitments but was not due to go until friday. Had I booked on at 18.00 instead of 13.00 I would have been within the 72 hours rule!!!! Surely commonsense should prevail. I am not retired yet and work full time so could not cancel until I got home..

As you can tell I am extremely annoyed and am awaiting the caravan clubs comments following my email to them.

Posted on:
28/06/2012
Posted by:
colnanne
Categories:
General
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11 comments

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Redgeisha commented on 24/08/2012 08:45

Redgeisha profile picture Member

Redgeisha

Commented on 24/08/2012 08:45

I couldn't agree more. The exact same thing has just happened to us. We had to cancel because of a potential problem with the braking system on our jeep. The garage were unable to fix for 2 days and advised against towing for safety reasons. I cancelled at 3pm on the Tuesday (due to arrive following Friday) and was told I had only given 68 hours notice! - even though we always say we can't arrive until 5pm on Fridays due to work commitments. So, not only did we lose the weekend away that we had been looking forward to, we were also reprimanded (letter received next day). We have never, in many years of club membership been a 'no show' and only ever cancel when we really have to - I do recognise the club's responsibilities to all its members, but surely this is a bit draconian? - As suggested by others, why not introduce a small forfeitable deposit instead of making people feel like naughty school children!

Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

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