What a wonderful 2 week stay at this fabulous site, we really didn't want to leave. The staff are friendly and very helpful, the washrooms are exceptionally clean and 'spa like' with soothing music and ambient lighting. It's a busy place with many using it as a stop off for a night or two and at busy times it may appear a bit higgedly-piggeldy and not at all regimented but to us that simply adds to the charm and interest. It's an ideal base with lots in the area within walking distance to keep you occupied. It's great for families and couples alike and one of the wardens is extremely popular with dogs having a constant stash of treats in his pocket to hand out. Along with the recommended places to visit by other reviewers, do sample the delights in Rudesheim's bakery on the Rhein front and for an extra special treat book a table at the the Schloss hotel restaurant on the Drosselgasser. We shall definitely be back!