In desperate need of some TLC
Potentially a very good site. However the facilities are rather poor. Toilet/shower blocks are in significant need of renovation/modernisation. Showers do not work properly [the press button to activate the water need to be pressed continiously] which is not easy unless you are a contortionist! No seats on WC's! The 'First Class' rating is a joke - Caravan Club please note!
Response from the Caravan Club:
Many thanks for leaving your review of Despenaperros on our website. We are glad to hear that you feel that the site has potential. We have raised the issues that you have brought to our attention with the campsite and they have contacted us with the following reply.
Response from Despenaperros:
In response to your email below I would like to respond to the different observations that have been made by this client which require a response:
1)All of the showers heads have been changed
2)The toilets are not covered for hygiene purposes because they are a source of bacteria.
Camping Despenaperros is a campsite in accordance with the rules and regulations of the Autonomous Community of Andalucía
We try to resolve any problems or flaws that arise when we can and try to give to best customer service possible. 90% of our customers are foreign, this number is always growing. We are in the main European Camping guide and we pass our inspections every year.
Without further ado I would like to send my kindest regards,
Ansencio
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