After reading some previous reviews we were apprehensive about this site. However we have no complaints about customer service at all. Welcoming and efficient. The pitches are small and mostly in shade. Some of the long term campers could do with being asked to tidy their pitches.The washing machines and dryers had been removed, and awaiting new token operated ones. We booked a table in the restaurant and had a good experience. Tickets for the bus can be bought in reception and the bus stops there. It is a 15 min ride to Bologna which we found friendly and delightful. It is a student hub, so not full of tourist shops.