This is to replace a review written a few days ago which appears not to have been sent from my iPad and in which I incorrectly referred to a previous review as being by Gaines when in fact it was from barwestham .. We stayed at this site from 20 - 26 May 2015 .The good points are it is located within a short walk of Staufen which is a pretty village with cafes and restaurants offering good service and food at reasonable prices . It is also well placed for visiting other parts of the Black Forest . The bad points outweigh the good ones to a significant degree and are centred round the unhelpful and disinterested approach of the three men who run reception .None of our efforts to be pleasant or to engage with them were met with anything other than coldness at best and rudeness at worst .The only literature they provided in English was minimal and even then only partly in English .They had no other information on site in English and when we asked where we could find some we were told to try the bookshop in Staufen but they could not give us directions to it (!!!!) .When we found it the staff there were much more helpful and provided us with the only guidebook they stocked in English which we bought . We were repeatedly told at reception that their Wi fi system was down and was likely to remain so until after the holiday Monday on the 25 May .Yet when we checked out on the 26th I asked when they were expecting to have the Wi fi fixed only to be told it had been available in the reception area all the time ! It was obvious that we and others wanted to use the Wi fi but there wasn't even a notice in reception (let alone outside) to say that Wi fi was now available . The site is run by a family and those we met on the Saturday when pizza was sold and there was some local music were friendly ,polite and reserved with which we have no problem .Many of the other campers were German who obviously returned to the site regularly and they too wre generally friendly . This is all in contrast to the reception staff .Like a previous reviewer we found what we were charged for electricity expensive and we would not consider staying on a site again where electricity is charged separately .Even the man at reception thought we had used a lot but as I had not looked at the initial reading when we arrived (needless to say I hadn't been offered the opportunity ) I couldn't argue . Even when we left there was not even a query as to whether we had had a good stay from reception .The family Wiesler whose site this is probably have a very good business from repeat German campers which is fine .If they are seeking to encourage other nationalities then some fairly simple steps are needed to overcome the problems we found .Another English couple who arrived after us spoke of the receptionists as " they don't seem to like us vey much ,do they ?" which mirrors our own views . The main question is why ,given the previous mixed reviews ,is this one of the few German sites recommended by the Caravan Club's Continental brochure ? There must be better sites in the Black Forest than this one where the staff at least like to show some interest in their customers -other than charging them ! We would not recommend this site to anyone except as an example of how not to cater for a market the owners presumably want to foster !