Been coming here for years and tbh an excellent site, cracking location. Great for couples & families. We've done both over the yrs and brill. However !! Despite great staff, there is an elemant of being REGIMENTAL. Its always been, arrive 12 onwards, but has changed to no earlier than 1300hrs. As coming for years, took for granted it was still 1200 and arrived 12 ish, being told its changed. Apologising made no difference, told to wait at the gate on the hottest day, with a dog in the car, remain with the car, engine off untill let in. (Along with 2 other rigs arriving ) WHY? Everybody went at 11.15 hrs so just let us on with a bollocking we made a mistake. NO ROOM FOR DISGRESSION ? Secondly, whats with the resrving of pitches ? Supposed to be for very large units but many cones out leaving less choice, isnt it 1st come 1st served ?. Although I understand reserving for the disabled ect. I can understand a couple reserved but not around 6+ that I had seen. If big rig buy a smaller one 🤔. Wardens just chill and be a little more flexible. Otherwise efficient and friendly 👍