Was looking forward to our fiirst time at York Rowntree Park for a Birthday retreat however this was brought to an end on first arrival after pulling up to the barrier we where greeted by one of the Wardens who asked us for our membership card and told us the site rules and I felt like a child being told off after we laughed off the strict instruction about lining our van with the peg he told us that he would make us move our caravan if we didn' t what was requested. I have always abided by the rules at every site that we have stayed at both club sites and non club sites but I felt that this member of staff may need an holiday himself and maybe return with better customer service skills. I cannot fault the clealiness of the site although the site is crammed with caravans and motorhomes and only one toilet block Great location for the centre and nearby facilities Unfortunately I wont be returning to York Roundtree