On arrival the staff were friendly and helpful. However I was told that as my booking overlapped their financial Year, that I would have to come in and pay separately for my final night, even though I offered to pay there and then. This wasn't a problem for me but I forgot and went out for the day with the kids; I got a phone call reminding me I had the final night to pay for, but unfortunately we'd gone toThe Deep in Hull and would not make it back in time for 5 pm when the reception closed. They then called my mobile at 9am on the dot and a chap came and knocked on my caravan to tell me I must go and pay, I apologised and said we'd been out for the day etc etc and had got back after 5pm, despite my apology he told me 3 times that I was the last customer to pay, and this had caused so many banking problems etc etc. I thought it was all a bit over the top really, being a club member they have my name & address etc so not like I'm going to flee the country, which was how they made me feel. Anyhow, the thing about this incident which really enraged me was I don't believe they had any right to be charging full price for my pitch it was hurrendous. There is building work from 8am daily and it is extremely disruptive; it's not background noise it's loud enough that you can't hear the TV unless you turn it right up. I would say it's very similar to having someone use a pneumatic drill right outside the caravan, it's that bad. The caravan actually shook too from the diggers etc. The diggers all beep too all the time, a bit like lorrys do when reversing which is lovely to listen to 8am until 4pm. Location is excellent but the building work looks recently started, so I imagine it'll carry on several months. Im meant to be returning to this site in march but I doubt I will as I'm not putting up with that noise again. Having said that I would say my pitch was in the worst area as it was right on the boundary with the building area. The site is large so many people will have been unaffected. I just think it's cheeky charging the same full price for the people who are putting up with all the noise.