The site staff were very friendly and helpful. I thought that the washroom facilities possibly needed a bit of modernisation. But the location is perfect for visiting York and surrounding area. A short walk down to Monks Cross park and ride is ideal for getting in and out of the city. My only complaint is the wifi, or non existence of it. The club guide does state that it is Bronze standard and although I understand that is likely to be weak, there should be some access. I select a site on the understanding that I can get a WiFi signal, but it was virtually impossible on this occasion.