We would like to thank the staff at Wirral Country Park Site for their immediate, knowledgeable and calming response when our caravan leisure battery ‘imploded’ with steam pouring out of our battery box and the battery ‘red hot’!! This also meant that our motor mover would not be operable which gave us great concern as we were unable to hitch up the caravan as we were about to leave after our fourth visit to Wirral site. We would particularly like to thank the two site staff who manhandled and hitched the caravan for us. They then assessed and checked that all necessary systems were in working order to enable us to travel the 120 miles home safely. We were so grateful for their help, reassurance and advice. Many thanks again.