Having just arrived home after an 8 night stay we found the site up to the normal standards for the Club. Very windy so you will need storm straps! What I found great was the fact that we were already to leave when hitching up the caravan, found to my surprise that the 13 pin lead would not fit!! After mucking about for about 45 mins I was going to bite the bullet and get some expert help so went to the office to see if they had some numbers for a mobile engineers that could help me with my problem. When explaining what was happening the chap said that he had had this problem himself and found on the internet a tool that realigns the pins and as they were cheap he had bought a few. Needless to say this cured the problem and I was on my way a lot happier than I had been. I found these items on ebay for about £4 which is what the warden sold it to me for. I think this is a vital bit of kit and everyone should have one in their kit! Once again many thanks to the folks at the site