We arrived on Boxing Day morning and found the directions to be excellent and straighforward, despite our concerns about getting mixed up with the shopping centre traffic. We encountered no problems at all and got straight into the site. The Wardens were very helpful and friendly and we were allocated the last available hardstanding pitch. We had a lovely stay, which was originally for 5 nights but whilst there, we extended that to 10 nights as we really enjoyed walking our puppy along by the riverside and around the White Water Canoe Course. For anyone with a dog, the area is ideal as plenty of dog-friendly walks in the area. The facilities on site were always clean and warm - I couldn't comment first-hand on the showers as we always use the one in the caravan. Asda superstore is only a 5 minute walk from the site and bus services are available nearby. Newspapers can be ordered from Reception and, once again, I must say that all the Wardens and their Assistants were always friendly and helpful. We will be back again very soon.