Stayed here for 6 nights recently, have not visited this site for quite a number of years and nothing has changed. I understand that it will be having a refurb very soon to update the facilities which is long overdue hence only a 4 for facilities and not a 5. If we are paying for a premium site then the facilities should match up to the price. That having been said the wardens were wonderful nothing was too much trouble - a refreshing change. The water went off for almost a day while we were there which was a real pain as we don't like to use the van for toileting however bottled water was given out and a bowser was on hand for non drinking water. Perhaps we should have been offered a refund?We love that part of the country and would recommend, however shops are quite a walk if you arrive with a mobile home and have not stocked up.